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Richmond Community Health Access Centre (CHAC) Project

In May 2017, VCH Richmond received approval from VCH's Senior Executive Team to create a Community Health Access Centre (CHAC) at 7671 Alderbridge Way.

This project has been envisioned for more than a decade, and its need is well documented. Our new CHC will sit as the cornerstone of this healthy, thriving community. This space will allow us to develop our community-based services with the powerful benefit of co-located and integrated programming and care-provider expertise.

Who will we serve at our new CHAC?

Through our new ability to bring complimentary programs and services together at this CHAC, VCH Richmond will apply a population-based approach to health care. For this reason, services available from the Alderbridge site will focus on the provision of care to our adult and older adult clients, including services and programs that address mental health and substance use challenges, chronic disease and advancing frailty.

Improving patient and client care

Our new Alderbridge CHAC will simplify access to care, by creating a single, central location from which VCH operates a range of health care services aimed at adults and older adults. This will allow clients who access multiple services to do so at the same site, and ideally as part of the same visit. This is enabled by consolidating programs that are currently spread across the city into one location.

Our CHAC will improve the quality of care and health care outcomes for Richmond residents by supporting integrated care at the primary care level, and seamless, coordinated access to specialized services for those who require them.  This is enabled by bringing service providers together on the same site, who care for the same population, and by creating a modern care environment that reflects design principles aimed at promoting health and wellness.

CHAC background

Staff memos

Staff presentations

VCH News

SOURCE: Richmond Community Health Access Centre (CHAC) Project ( )
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