The Patient Care Quality Office takes your feedback about the services we deliver.

Visit the Compliments and Complaints page to learn how to register a compliment or complaint.

Contact Us

Patient Care Quality Office
Vancouver Coastal Health and Providence Health Care
Room CP-380 – 855 West 12th Avenue
Vancouver, BC V5Z 1M9

Tel: 1.877.993.9199
Fax: 604.875.5545
Email: pcqo@vch.ca

Office hours are Monday to Friday, 8:30 a.m. - 4:30 p.m. The office is closed on statutory holidays.