If you were tested for COVID-19, you will be sent home to self-isolate until the results are provided to you. Visit the self-isolate page for details.
If your result is positive for COVID-19, you will be contacted by Public Health.
Get your negative results online, by text, or by phone through one of the services below.
Your COVID-19 test results are available through a new online portal called
Through Health Gateway, you can get a text or email notification as soon as your results are available, day or night. You can also download and print a copy of your test results.
Health Gateway is accessible by anyone with a photo BC Services Card (Driver's License CareCard). To register, you will need your
mobile BC Services Card. If you haven't used it before,
get set up from your mobile device as soon as you have booked your test, so there is no delay in getting your results.
You must be 19 years of age or older to register for an account.
Outpatient COVID-19 test results from most areas of the province are available via my my ehealth, a fast and secure method to receive your test results if you are aged 16 or older.
Patients need to provide a Personal Health Number (PHN) at the clinic or collection centre where their test is being done for results to be accessed via MyCareCompass.
MyCareCompass may not be available at all locations on Vancouver Island and in the Interior Health region. You must be 16 years of age or older to register for an account.
Go to the
BCCDC website to sign up for text results. Parents can also use this service for their children. You will receive your negative test result as soon as it is available, day or night.
By registering for this service once, you will receive your negative result by text any time that you test for COVID-19 in the future. However, if you registered to receive a text message prior to October 15, 2020, you will need to register again to receive future COVID-19 results by text message.
Personal information you provide will only be used to verify and share test results with you. For more information about this service, please contact the BCCDC Negative Results Hotline at 1-833-707-2792.
The BCCDC COVID-19 Negative Results line (1-833-707-2792) is open from 8:30 a.m. to 4:30 p.m., seven days a week.