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Students of Medicine

UBC Program Coordinators are the main contact for students/residents.  

Network ID

Confirmed rotations are entered into the HSPnet placement data base by UBC.  Reports are generated from the data base and used to request UserIDs and passwords for computer access.  The network account information will be sent to your UBC student email the month before your rotation at a Vancouver Coastal Health site.  If you do not receive your network account login information please email UBC Clinical Placement Support.


CareConnect accounts are granted to medical residents once the network account has been set up.  A CareConnect welcome package will be sent to your UBC issued email address.  After the initial set up, if you would like to make any changes to your CareConnect account you can submit your request via the CareConnect online form (This link is only accessible on a Health Authority network).

Photo ID and Building Card Access

Medical Undergraduates are expected to wear their UBC Photo ID.

Medical Residents will be issued VCH Photo ID. Please contact your program administrator about obtaining a VCH Photo ID card and building card access or visit our Requirements for students page to learn more about obtaining your photo ID. UBC Program Coordinators are the approver for the access requests, replacement VCH Photo ID requests and responsible for requesting and distributing VCH Photo IDs to students and residents.  

In order to receive ID's prior to the start of any program, photo id requires a 2 week timeframe, where possible, to have badges available or programmed prior to a program start time.

To obtain additional access on an existing VCH card your Program Coordinator must submit a request using the online eform (This link is only accessible on a Health Authority network). Your UBC Program Coordinator will approve the application form.

Patient Care Information System (PCIS) Training

Time to complete the e-learning is approx. 30 – 90 minutes depending on the number of courses required for profession and setting.

Vancouver General Hospital (VGH)

University of British Columbia Hospital (UBCH)

Richmond Hospital (RH)

G.F. Strong Rehab (GFS)

George Pearson (GPC) 

Lions Gate Hospital

Sechelt Hospital

Transcription Services

Vancouver General Hospital, Richmond Hospital and UBCH

You will need to complete the PCIS VA/RH Basics – Online training to obtain a PCIS account for VCH hospitals (UBCH, Richmond Hospital and Vancouver General Hospital).

Please call Transcription Services once you have completed the training and received the confirmation e-mail that your have successfully completed it.  It takes about 1-2 business days to receive the confirmation email and another 1-2 business days for Transcription Services to create your unique dictation ID. 

Call (604) 806-9696 or email to receive your dictation ID. 

Lions Gate Hospital

If you need a McKesson PCIS login, please contact Service desk at (604) 875-4334 or

Sechelt Hospital

Please call (604) 885-2224 extension 4211.

SOURCE: Students of Medicine ( )
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