UBC Program Coordinators are the main contact for students/residents.
Confirmed rotations are entered into the HSPnet placement database by UBC. Reports are generated from the database and used to request UserIDs and passwords for computer access. The network account information will be sent to your UBC student email the month before your rotation at a Vancouver Coastal Health site. If you do not receive your network account login information, please email
UBC Clinical Placement Support.
LGH and SGH went live with the Clinical Information Systems April 28, 2018. Download the 
CST training and access sustainment plans for medical students and residents.
Time to complete the e-learning is approx. 30 – 90 minutes depending on the number of courses required for profession and setting.
Additional courses are required at the following sites:
Vancouver General Hospital
Richmond Hospital
You will need to complete the PCIS VA/RH Basics – Online training to obtain a PCIS account for VCH hospitals (UBCH, Richmond Hospital and Vancouver General Hospital).
Please call Transcription Services once you have completed the training and received the confirmation e-mail that your have successfully completed it. It takes about 1-2 business days to receive the confirmation email and another 1-2 business days for Transcription Services to create your unique dictation ID.
Call (604) 806-9696 or email transcriptionalerts2@vch.ca to receive your dictation ID.
Please call (604) 885-2224 extension 4211.
Lions Gate Hospital and Squamish General Hospital
Once provisioned and trained in Cerner, someone will provide you with a quick overview and training on using front end speech recognition (FESR).
Medical Undergraduates are expected to wear their UBC Photo ID.
To obtain additional access on an existing VCH card your Program Coordinator must submit a request using the online eform (This link is only accessible on a Health Authority network). Your UBC Program Coordinator will approve the application form.