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Staff hub

Staff communication tools

VCH provides employees and physicians with a number of communication tools, including a newsletter and an interactive intranet.

  • VCH webmail, where staff can log into their VCH email accounts from computers outside of the VCH network. Note: As of July 11, 2018, you will need a SafeNet remote access token. If you have any questions, please contact

  • MyVCH Intranet (Internal link) our new intranet where staff can access discussion forums, news, events, and work resources. Please read theHow to access the MyVCH intranet FAQs if you have trouble accessing the new intranet. 

  • MyVCH News (Internal link) where staff can find out what's happening across VCH.

  • VCH Connect (Internal link) our old intranet, where staff can access content that has not yet been moved to the new intranet.

  •, where physicians, midwives and dentists who work at VCH can get information and tools specific to them, including job postings. 

Staff tools from Employee Engagement

  • Absence call line: (604) 639-4297 or toll-free 1 (866) 924-4297 for all VCH employees to report an absence from work. This includes planned or unplanned health-related or special leave absence that is at least one shift or longer (excluding vacation, education and maternity leaves). Have your employee identification number ready.

  • Internal job postings (Internal link), where staff can work on their VCH career path.

  • LearningHub to sign up for staff education sessions. Contact

  • Employee Wellness  (EFAP) offers off-site, confidential, and voluntary counselling, wellness and critical incident services for staff and their immediate family. Contact or (604) 872-4929. For urgent 24/7 assistance, please call 1 (800) 505-4929. 

  • ePriorities is an action planning tool for VCH leaders to help develop and manage Operational Priorities and Professional Development Goals. Open in Google Chrome: Contact

  • Student practice education is for students or faculty looking for placement or for those who have a confirmed placement at VCH.

  • VCH Employee Discounts website provides access to employee perks and special discounts for VCH staff offered by local and internet companies. Open in Google Chrome:

  • WorkAbility website provides quick access to supports available for employees returning to work from illness or injury or employees struggling at work. Open in Google Chrome:

Employee Engagement contacts

Call centres are open Monday to Friday during regular business hours. Email inquiries will be answered within 24 hours.

Staff work tools

Manager Resource Centre

Manager Resource Centre (MRC) is a website for VCH leaders to access key HR resources and contacts. Get to know MRC. Open in Google Chrome:

  • Tip: save the MRC link to your 'favourites' for easy access

  • If you are accessing the website from home or outside the network, you will need to enter your VCH account login (i.e. vch\username or vrhb\username)

  • Accessible to all VCH managers, directors, designates/supervisors and excluded staff

  • If you have any questions or to provide feedback, email

Potential labour dispute 

If job action such as picketing is taken against any of our contracted service providers (Aramark, Compass, Sodexo), VCH employees should refer to this document for important information about how to access their worksites:

Labour Relations Board order and Maps

SOURCE: Staff hub ( )
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