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Automated Shift Callout (ASC)

The VCH Automated Shift Callout (ASC) application will be upgraded on July 3, 2018. Staff will see a more intuitive employee portal including new features, and easy to access pop-up help pages. Find out how you can get ready for ASC and check out the frequently asked questions.


*Please note that if you are receiving an error message when clicking the ASC employee portal link, right click on the above button, "Copy link address" and paste the URL into Google Chrome or a recent version of Internet Explorer (IE).

All appropriate staff will receive relief shift offers at the same time via technology of their choosing. This could be text, email, phone call or any combination of the three. ASC supports better patient care by ensuring shifts are filled quickly and appropriately.  

ASC has three main benefits for staff

  1. Options for how you want to be notified of shift offers—by text, email, phone call or any combination of the three. Plus an optional notification when a shift you bid on is awarded to someone else.

  2. More time to respond to short notice shift offers. An immediate response is no longer required; you will now have at least 15 minutes to bid on a shift.

  3. A call log (history) of all your shift offers and bids.

Contact ASC

Have a question? Email it to: WorkforceSchedulingInquiries@vch.ca 
SOURCE: Automated Shift Callout (ASC) ( )
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