To access the ASC Employee Portal,  ensure your browser(s) have TLS 1.1 and/or TLS 1.2 enabled. Below are instructions for changing the relevant settings in the most common internet browsers. Please use the Google Chrome instructions on a VCH workstation.

Google Chrome

1. Open Google Chrome
   

2. Click Alt F and select Settings
   

3. Scroll down and select Show advanced settings...
   

4. Scroll down to the Network section and click on Change proxy settings...
   

5. Select the Advanced tab
   

6. Scroll down to Security category, manually check the option box for Use TLS 1.1 and Use TLS 1.2
   
   

7. Click OK
   

8. Close your browser and restart Google Chrome
   

Microsoft Internet Explorer

1. Open Internet Explorer

2. From the menu bar, click Tools >  Internet Options > Advanced tab

3. Scroll down to Security category, manually check the option box for Use TLS 1.1 and Use TLS 1.2
    
   

4. Click OK

5. Close your browser and restart Internet Explorer
   

Mozilla Firefox

1. Open Firefox
   

2. In the address bar, type about:config and press Enter

3. In the Search field, enter tls. Find and double-click the entry for security.tls.version.min

4. Set the integer value to 1 to force protocol of TLS 1.1
   
   

5. Click OK

6. Close your browser and restart Mozilla Firefox

Apple Safari

If you are using Safari version 7 or greater, TLS 1.1 and TLS 1.2 are automatically enabled.

Opera

1. Open Opera

2. Click Ctrl plus F12

3. Scroll down to the Network section and click on Change proxy settings...

4. Select the Advanced tab

5. Scroll down to Security category, manually check the option box for Use TLS 1.1 and Use TLS 1.2
    
   

6. Click OK
   

7. Close your browser and restart Opera