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Request a health record

Everyone treated at one of our facilities has a health record. These records contain documents such as reports from care providers, test results, treatments, and pharmacy information. Health records can be paper based, electronically generated or a combination of both. provides centralized health information resources for patients, health care providers, researchers and institutions across the Lower Mainland, Vancouver Island and the BC Okanagan. 

How do I request my health records?

You or your authorized representative can request access to or copies of your health record by completing the Authorization for the Release of Health Records form and submitting it in person, by fax, or by mail to the Health Record Department at the location where you received care. They will assist you in accessing the records you wish to see and are entitled to receive. 

For more information on requesting health records, read the authorization instructions and commonly asked questions.

Health care locations 




Bella Coola General Hospital
1025 Elcho Street, Bella Coola, BC  V0T 1C0

Phone: (250) 799-5311

Monday – Friday: 8 a.m. - 5:30 p.m.
Closed weekends 

GF Strong Rehab Centre
4255 Laurel Street, Vancouver, BC  V5Z 2G9
Phone: (604) 737-6241
Fax: (604) 731-5091

Lions Gate Hospital
231 15th Street East, North Vancouver, BC  V7L 2L7
Phone: (604) 984-5719
Fax: (604) 984-5718

Monday – Friday: 8 a.m. – 4 p.m.

Pemberton Health Centre
1403 Portage Road, Pemberton, BC  V0N 2L0
Phone: (604) 894‐6939
Fax: (604) 894-0063
Monday – Friday:
8:45 a.m. – 12 p.m. and 1 p.m. – 4 p.m. 

Closed weekends 
qathet General Hospital
(formerly Powell River General Hospital)

5000 Joyce Avenue, Powell River, BC  V8A 5R3

Phone: (604) 485-3211
extension 4311
Fax: (604) 485-3252

Monday – Friday: 7 a.m. – 4:30 p.m.
Closed weekends

Richmond Hospital
2nd floor, room 2320, Yellow Zone
7000 Westminster Highway, Richmond, BC  V6X 1A2
Phone: (604) 244-5110
Fax: (604) 244-5196
Monday – Friday: 8 a.m. - 4 p.m.
Sechelt Hospital (formerly St. Mary's Hospital)
5544 Sunshine Coast Highway, Sechelt, BC  V0N 3A0
Phone: (604) 885-2224 extension 4311
Fax: (604) 885-8601
Monday – Friday: 7:30 a.m. - 4 p.m.
Closed weekends and holidays
Squamish General Hospital
38140 Behrner Drive, Squamish, BC  V8B 0C8
Phone: (604) 892-6028
Fax: (604) 892-6072
Tuesday – Friday: 8 a.m. – 4 p.m.
Saturday: 8 a.m. – 12 p.m.
UBC Hospital
2211 Wesbrook Mall, Vancouver, BC  V6T 2B5
Phone: (604) 822-7248
Fax: (604) 822-7284

Monday – Friday: 8:30 a.m. – 4:45 p.m.
Closed weekends

Vancouver General Hospital
2733 Heather Street, Vancouver, BC V5Z 3J5
Heather Pavilion (West) C floor, Unit C8&9
Phone: (604) 875-4070
Fax: (604) 875-5635

Vancouver Community and Mental Health

200-520 West 6th Ave, Vancouver, BC  V5Z 4H5

Phone: (604) 708-5264
Fax: (604) 874-7622
Monday – Friday: 8:30 a.m. - 4:30 p.m.
Closed weekends
Whistler Health Care Centre
4380 Lorimer Road, Whistler, BC  V0N 1B4
Phone: (604) 932-4911
Fax: (604) 932-4992
Monday – Friday: 8 a.m. - 4 p.m.   
Closed weekends and statutory holidays

How long will it take to obtain copies of my health record?

You will receive a response within 30 business days from the date we receive your written request.

Is there a fee?

Generally no, but you may be charged for special processing of your request. For example, courier fees, special delivery, or other special processing services.

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