Quality care
When it comes to health care, it's the experience that counts. Here's how we're driving positive changes and enabling better experiences for all.
Service reviews
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Downtown Eastside 2nd Generation Strategy
After five years of intensive consultation, planning and implementation, the wo…
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Emergency and mental health review
In 2012 Vancouver Coastal Health and Providence Health Care initiated an indepe…
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Mental health action plan
At the request of the Ministry of Health, VCH undertook a focused review of the…
Audit reports
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PHS Community Services Contract
An audit of Portland Hotel Society conducted by VCH Internal Audit Services.
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2018/2019
Housekeeping Audit of BC Health care Facilities 2018/2019
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2017/2018
Housekeeping Audit of BC Health care Facilities 2017/2018
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2016/2017
Housekeeping Audit of BC Health care Facilities 2016/2017
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Archive
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Accreditation
Accreditation helps to ensure we're providing safe, high quality care to every single patient. It's one of the most effective ways for Vancouver Coastal Health (VCH) to regularly and consistently examine and improve the quality of our services. While the process is voluntary, all health authorities in B.C. participate.
Accreditation Distinction Award for Regional Trauma Program
In February 2016, our Regional Trauma Program participated in Accreditation Canada’s Trauma Distinction Program and received the Trauma Distinction Award—the first program in Canada to do so.
Read more about the Accreditation Distinction Award