Emergency
Aerial view of Vancouver General Hospital Campus

CIBC Centre for Patients & Families at Vancouver General Hospital

Medical mask policy in effect during respiratory illness season

Masks are currently required in all patient care areas of hospitals, long-term care facilities and community health-care sites and clinics. Please do not enter these facilities if you have cold or flu-like symptoms, such as runny nose, sore throat, fever, cough, shortness of breath/trouble breathing, diarrhea or vomiting. Do not enter these facilities if you feel unwell, no matter how mild the symptoms. 

Visitors to long-term care and seniors’ assisting living facilities need to wear a medical mask in common areas and when participating in indoor events in common areas. 

Thank you for helping keep patients and staff healthy this season.

We are a resource centre that helps you and your family make informed choices about your health, before, during, and after your hospital stay.

How to access

Hours of operation

Please call or email the facility during hours of operation to check for walk-in availabilities.

How to get here

The CIBC Resource Centre for Patients & Families is located at 855 W. 12th Ave., JP1, Room 1861 - Main Floor Jim Pattison Pavilion - directly behind the Information Desk.

Vancouver General Hospital (VGH)

Vancouver General Hospital (VGH) offers specialized health-care services to residents in Vancouver and across the province through regional programs. We provide a full range of basic and highly specialized emergency health-care and trauma services to British Columbia.

Hospital resource centres

Hospital resource centres assist people, and their families make informed choices about their health by providing access to information and personal assistance in locating information.