South Mental Health & Substance Use Team
- 1200 West 73rd Avenue, West Wing, Suite 220 Vancouver, V6P 6G5
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- Phone: (604) 266-6124
- Fax: (604) 266-7134
Need help immediately?
If there is a life-threatening safety concern, please call 9-1-1 or go to the Emergency Department at your nearest hospital.
Suicide prevention hotline: 1-800-784-2433
BC Crisis Line: 604-310-6789
Kids Help Phone: 1-800-668-6868
Indigenous Crisis and Support Line - KUU-US Crisis Support Line: 1-800-588-8717
Harm reduction: Toward the Heart
Services to individuals in Vancouver who experience enduring symptoms of mental illness with limited response to treatment with medications alone.
How to access
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Check eligibility
- Adults aged 19 and above with moderate to severe mental health, substance use, and concurrent mental health and substance use disorders or conditions.
These services support people who typically experience all three of the following:
- Mental health symptoms (with limited response to treatment) and/or substance use or related behaviours that are problematic.
- Significant functional difficulties with activities of daily living and/or significant risk to personal safety, housing, or the community due to their mental health and/or substance use disorder or condition.
This may include but does not require high emergency department use, frequent hospital admissions due to their mental health and/or substance use disorder or condition and/or conditions under the BC Mental Health Act.
- Financial, structural, health and/or social barriers (i.e., marginalization, stigma, inadequate housing, poverty, etc.) or other vulnerability that limits access to or requires higher intensity support (e.g., case management and psychiatry, assertive engagement) than what is typically provided by family physicians, private pay services and other community supports.
If you have questions about whether these services are for you or your client, in some cases, people may be considered based on other factors.
- Adults aged 19 and above with moderate to severe mental health, substance use, and concurrent mental health and substance use disorders or conditions.
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Get a referral
Clients, families and health care providers can contact the Vancouver Access and Assessment Centre (AAC) for referrals.
The AAC is a central point of access for all team services. The AAC can also help identify other services that may support the client.
Hours of operation
- Monday: 8:30 a.m. to 5:00 p.m.
- Tuesday: 8:30 a.m. to 5:00 p.m.
- Wednesday: 8:30 a.m. to 5:00 p.m.
- Thursday: 8:30 a.m. to 5:00 p.m.
- Friday: 8:30 a.m. to 5:00 p.m.
- Saturday: Closed
- Sunday: Closed
More about these services
Clients of the team experience continued significant functional impact despite use/attempted use of primary health services and community supports. The team provides interdisciplinary, goal-oriented services both in the clinic and in the community including individual and group treatments.
Services include
- case management,
- employment support,
- medical management,
- occupational therapy,
- peer support,
- recreation therapy,
- crisis management, and
- transition coordination.
Services involve the client and family.
Harm reduction (including naloxone training and dispensing), needle exchange, acupuncture, SMART recovery, addictions medicine, and addictions counselling are also available on site.