Tertiary Mental Health Services at Vancouver General Hospital
- 805 West 12th Avenue Vancouver, BC V5Z 1N1
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- Central Access & Discharge Line: 604-714-3771 ext. 2270
- Tertiary Services (Willow Pavilion Building): 604-675-2445
- Adult Intensive Tertiary Rehabilitation (Joseph & Rosalie Segal & Family Health Centre): 604-675-3730
Specialized services and care for people with serious and long-lasting mental illnesses. Some people may also have needs related to drugs or alcohol. Tertiary mental health services at VGH include Adult Rehabilitation, Adult Intensive Tertiary Rehabilitation and Older Adult Assessment and Treatment Services. Services are located in the Willow Pavilion and Joseph & Rosalie Segal & Family Health Centre buildings at Vancouver General Hospital.
How to access
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Check eligibility
These specialized mental health and substance use services are available to individuals who:
- Are age 19+ with persistent psychiatric disorder.
- May also have needs related to drugs or alcohol.
- Have psychiatric symptoms that affect day-to-day living.
- May show ongoing behaviours that put self or others at risk.
- Need a full assessment, treatment, stabilization and therapy.
- Need more intensive program resources.
- Have not responded to treatment in community or acute hospital care settings; or,
- Are age 65+ and have severe symptoms of dementia and/or have mental illness complicated by age-related medical frailty.
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Get a referral
A person can access our tertiary services with a referral from a health care practitioner to the VCH Tertiary Mental Health and Substance Use Central Access and Discharge Team.
Hours of operation
We operate 24 hours a day, 7 days a week
Visiting hours may vary depending on the unit. Please call the Vancouver General Hospital switchboard at (604) 875-4111 to determine visiting times before your visit.
How to get to tertiary services at VGH
Adult Rehabilitation at VGH is located on the 2nd floor of the Willow Pavilion building at Vancouver General Hospital (805 West 12th Avenue, Vancouver).
Adult Tertiary Mental Health Assessment and Treatment at VGH is located on the 3rd and 4th floors of the Willow Pavilion building at VGH at 805 West 12th Avenue, Vancouver, BC.
Older Adult Assessment and Treatment Services at VGH is located on the 5th floor of the Willow Pavilion building at VGH at 805 West 12th Avenue.
Adult Intensive Tertiary Rehabilitation at VGH is located on the 2nd floor of the Joseph & Rosalie Segal & Family Health Centre at Vancouver General Hospital (803 West 12th Avenue, Vancouver).
Vancouver General Hospital (VGH)
Vancouver General Hospital (VGH) offers specialized health-care services to residents in Vancouver and across the province through regional programs. We provide a full range of basic and highly specialized emergency health-care and trauma services to British Columbia.