Words of encouragement or well wishes are important in keeping spirits up. A number of Vancouver Coastal Health (VCH) hospitals offer a volunteer-run well wishes program that lets you send messages by email to friends or family during their hospital stay.

How to send by email

  • Check that you have all the information you need

    You must include the following patient details so your well wishes are delivered to the right person: 

    • Patient’s first and last name 
    • Room number, unit or location - If you do not have the patient's room number or location, you will need to call the hospital the patient is in and ask for the room number and location details. If the patient is in the Intensive Care Unit, it may limit or not allow items from the outside to be brought in. If the patient is in the ICU, ask to be connected to that unit to ask if your email would be allowed before sending it.
  • Write your message

    Send your message and the required information to the Lion's Gate Hospital Well Wishes Program.

    Email the Well Wishes Program at WellWishesLGH@vch.ca.

Hours of operation

Currently open

We operate 24 hours a day, 7 days a week

Visiting hours may vary depending on the unit. Please call the Lions Gate Hospital main line at (604) 988-3131 to determine visiting times before your visit.

This program delivers email messages only.

If you'd like to send your message by mail, you will need to send it yourself through the regular postal service. Address your letter with the patient's name, room number/unit/location, name of the hospital, and full address.

Lions Gate Hospital (LGH)

​Lions Gate Hospital (LGH) provides a full range of general and many specialized acute care services, including general medicine, emergency and critical care, general surgery, orthopedics, maternity, pediatrics, psychiatry, chemotherapy, cardiac care, diagnostics, nuclear medicine, palliative care, rehabilitative services and neurosurgery.

Well Wishes Program

Words of encouragement or well wishes are important in keeping spirits up. A number of Vancouver Coastal Health (VCH) hospitals offer a volunteer-run well wishes program that lets you send messages by email to friends or family during their hospital stay. Your message will be printed, sealed and delivered by one of our volunteers within two business days.