Hours of operation

Currently open
  • Monday:   8:00 a.m. to 10:00 p.m.
  • Tuesday:   8:00 a.m. to 10:00 p.m.
  • Wednesday:   8:00 a.m. to 10:00 p.m.
  • Thursday:   8:00 a.m. to 10:00 p.m.
  • Friday:   8:00 a.m. to 10:00 p.m.
  • Saturday:   8:00 a.m. to 10:00 p.m.
  • Sunday:   9:00 a.m. to 5:00 p.m.

On statutory holidays, the UPCC is open regular hours.

Patients are seen according to urgency. Due to high patient volumes, we may stop accepting new patients earlier in the day to ensure our teams have adequate time to care for those already in the queue prior to closing of the UPCC.

Planning your visit to UPCC

The Richmond City Centre UPCC offers on-site X-ray services

Before your visit

    Check wait times before you visit. Vancouver Coastal Health UPCCs are open seven days a week, including evenings weekends and statutory holidays. Before you visit, check approximate wait times and hours of operation at EDWaitTimes.ca.

    Wait times at UPCCs vary and depend on patients' care needs. Due to high patient volumes, we may stop accepting new patients earlier in the day to ensure our teams have enough time to care for those already in the queue before the UPCC closes.

    Bring your BC Services card if you have one. 

    During your visit

    • Check in with reception. 
    • Return to the waiting area. Patients at UPCCs are seen according to urgency. 
    • Complete the triage assessment with the nurse when called.
    • Wait until you're called to see the health-care provider.

    After your visit 

    • Follow up with your family doctor or nurse practitioner, if you have one. 
    • If you live in Richmond B.C. and need a family doctor or nurse practitioner, register for the Health Connect Registry.

    Resources

      • Richmond City Centre UPCC Information Poster

    Learn more about this location

    Find more information about location Richmond City Centre Urgent and Primary Care Centre (UPCC).