How to access mental health and substance use services

Need help immediately?

If there is a life-threatening safety concern, please call 9-1-1 or go to the Emergency Department at your nearest hospital.

Suicide prevention hotline: 1-800-784-2433

BC Crisis Line: 310-6789

Kids Help Phone: 1-800-668-6868

Indigenous Crisis and Support Line - KUU-US Crisis Support Line: 1-800-588-8717

Harm reduction: Toward the Heart

Overview
How does it work?
Find this service near you

There are caring mental health and substance use professionals who are here to provide support, programs, and services to children, youth and older adults living or staying in Vancouver Coastal Health region.

How does it work?

People of all ages can contact their local VCH mental health and substance use intake team to get connected to appropriate services or resources. Teams are available for children, youth, adults and older adults across the region.

When you contact an intake team, we'll ask you a few questions to help make sure you get the most useful information based on your needs.

You can reach many intake teams by phone; some also offer drop-in hours at their clinic locations. Hours and locations may vary.

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[{"admin_title":"Youth CAIT - MHSU","result_id":"26366","language":"en","search_area_ids":["22301"],"card_result_coordinates":"","result_title":"Youth Central Addiction Intake Team (CAIT)","result_content":"\u003Cp\u003EPlease feel free to call with questions regarding services or to learn about options for youth with substance use challenges. Clients can self-refer.\u003C\/p\u003E\n\u003Cp\u003EOpen daily from 10 a.m. to 8 p.m.\u003C\/p\u003E\n\u003Cp\u003E\u003Cstrong\u003EPhone\u003C\/strong\u003E: \u003Ca href=\u0022tel:(604) 209-3705\u0022\u003E(604) 209-3705\u003C\/a\u003E\u003Cbr\u003E\u003Cstrong\u003EToll-free: \u003C\/strong\u003E\u003Ca href=\u0022tel:1 (877) 842-8884\u0022\u003E1 (877) 842-8884\u003C\/a\u003E\u003Cbr\u003E\u003Cstrong\u003EEmail\u003C\/strong\u003E:\u0026nbsp;\u003Ca href=\u0022mailto:cait.youth@vch.ca\u0022\u003Ecait.youth@vch.ca\u003C\/a\u003E\u003Cbr\u003E\u0026nbsp;\u003C\/p\u003E\n","result_type":"card","result_subtitle":"Substance use","card_image_full":"\/sites\/default\/files\/styles\/service_finder_full\/public\/2025-02\/Access%20Central.png?itok=wfjRuRx6","card_image_mobile":"\/sites\/default\/files\/styles\/service_finder_mobile\/public\/2025-02\/Access%20Central.png?itok=1mZFoEmi","card_primary_cta_title":"Call","card_primary_cta_url":"tel:(604) 209-3705","card_secondary_cta_title":"Learn more","card_secondary_cta_url":"\/en\/service\/youth-central-addiction-intake-team","service_location_link":"","service_location_address":"","service_location_coordinates":"","service_location_image_full":"","service_location_image_mobile":"","service_location_link_text":"","service_loc_primary_cta_title":"","service_loc_primary_cta_url":"","service_location_location_coordinates":"","service_location_location_address":"","categories":["201","206"]},{"admin_title":"qathet Child and Youth Mental Health Intake Clinics - Ages 0 to 18","result_id":"23881","language":"en","search_area_ids":["22271"],"card_result_coordinates":"","result_title":"B.C. 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Child and Youth Mental Health Intake Clinics - Ages 0 to 18","result_content":"\u003Cp\u003EThe B.C. Child and Youth Mental Health teams located across B.C. provide a range of mental health assessment and treatment options for children and youth ages 0 to 18 and their families at no cost. 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Child and Youth Mental Health Intake Clinics - Ages 0 to 18","result_content":"\u003Cp\u003EThe B.C. Child and Youth Mental Health teams located across B.C. provide a range of mental health assessment and treatment options for children and youth ages 0 to 18 and their families at no cost. Call \u003Ca href=\u0022tel:604-894-2091\u0022\u003E604-894-2091\u003C\/a\u003E (Pemberton office) to book an intake appointment for Bella Coola.\u003C\/p\u003E\n\u003Cp\u003E\u003Cbr\u003E\u0026nbsp;\u003C\/p\u003E\n","result_type":"card","result_subtitle":"B.C. Child and Youth Mental Health Intake Clinics - Ages 0 to 18","card_image_full":"","card_image_mobile":"","card_primary_cta_title":"Learn more on the Government of B.C. website.","card_primary_cta_url":"https:\/\/www2.gov.bc.ca\/gov\/content\/health\/managing-your-health\/mental-health-substance-use\/child-teen-mental-health\/mental-health-intake-clinics#vancouver-coastal","card_secondary_cta_title":"","card_secondary_cta_url":"","service_location_link":"","service_location_address":"","service_location_coordinates":"","service_location_image_full":"","service_location_image_mobile":"","service_location_link_text":"","service_loc_primary_cta_title":"","service_loc_primary_cta_url":"","service_location_location_coordinates":"","service_location_location_address":"","categories":["196","201"]},{"admin_title":"Bella Bella MHSU","result_id":"22316","language":"en","search_area_ids":["21746"],"card_result_coordinates":"","result_title":"Bella Bella Mental Health and Substance Use Services - Ages 19+","result_content":"\u003Cp\u003EEmail us at\u202f\u003Ca href=\u0022mailto:bbmhsuservices@vch.ca\u0022\u003Ebbmhsuservices@vch.ca\u003C\/a\u003E to connect with our Bella Bella mental health and substance use team. A member of our team will connect with you within business hours, typically between Monday to Friday, 8:30 a.m. to 4:30 p.m.\u202f We will respond to emails within 72 hours.\u0026nbsp;\u0026nbsp;\u003C\/p\u003E\n","result_type":"card","result_subtitle":"Mental health and\/or substance use","card_image_full":"\/sites\/default\/files\/styles\/service_finder_full\/public\/2023-08\/Bella%20Bella%20no%20caption%20-%201900x575.png?itok=ZFv82jEA","card_image_mobile":"\/sites\/default\/files\/styles\/service_finder_mobile\/public\/2023-08\/Bella%20Bella%20no%20caption%20-%201900x575.png?itok=jR9blY1C","card_primary_cta_title":"Email us","card_primary_cta_url":"mailto:bbmhsuservices@vch.ca","card_secondary_cta_title":"Learn more","card_secondary_cta_url":"https:\/\/www.vch.ca\/en\/location-service\/bella-bella-adult-mental-health-and-substance-use-services","service_location_link":"","service_location_address":"","service_location_coordinates":"","service_location_image_full":"","service_location_image_mobile":"","service_location_link_text":"","service_loc_primary_cta_title":"","service_loc_primary_cta_url":"","service_location_location_coordinates":"","service_location_location_address":"","categories":["121"]}]

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