How to access mental health and substance use services

Crisis support

If there is a life-threatening safety concern, please call 9-1-1 or go to the Emergency Department at your nearest hospital.

Suicide prevention hotline: 1-800-784-2433

BC Crisis Line: 310-6789

Kids Help Phone: 1-800-668-6868

Indigenous Crisis and Support Line - KUU-US Crisis Support Line: 1-800-588-8717

Harm reduction: Toward the Heart

Overview
What intake teams do
Find this service near you

Intake teams are the first people you can talk to if you need non-emergency help with mental health and/or substance use and you live or stay in the Vancouver Coastal Health area. Services are available for children, adults and older adults.

What intake teams do

Contact your local Vancouver Coastal Health mental health and substance use intake team to get connected to appropriate services or resources. Teams are available for children, youth, adults and older adults across the region.

You can contact many intake teams by phone. Some clinics also have drop-in hours. Families, caregivers and health-care providers can also contact intake teams for support. Hours and locations may vary.

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Ages 65+","result_id":"22411","language":"en","search_area_ids":["22301"],"card_result_coordinates":"-123.11503443616,49.249458927087","result_title":"Vancouver Older Adult Mental Health and Substance Use Services - Ages 65+","result_content":"\u003Cp\u003E4088 Cambie Street, Unit 200 Vancouver, B.C.\u003Cbr\u003E\u003Cstrong\u003ECall 604-873-6733:\u003C\/strong\u003E Monday to Friday, 8:30 a.m. to 4:30 p.m.\u0026nbsp;\u003Cbr\u003E\u0026nbsp;\u003C\/p\u003E\n","result_type":"card","result_subtitle":"Mental health ","card_image_full":"","card_image_mobile":"","card_primary_cta_title":"Call","card_primary_cta_url":"tel:(604) 873-6733","card_secondary_cta_title":"Learn more","card_secondary_cta_url":"\/en\/location-service\/older-adult-mental-health-and-substance-use-services-vancouver","service_location_link":"","service_location_address":"","service_location_coordinates":"","service_location_image_full":"","service_location_image_mobile":"","service_location_link_text":"","service_loc_primary_cta_title":"","service_loc_primary_cta_url":"","service_location_location_coordinates":"","service_location_location_address":"","categories":["261","231","241","236"],"service_location_phone_ids":[],"service_location_location_phone_ids":[]},{"admin_title":"Sunshine Coast Adult Mental Health and Substance Use Services Intake - 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V5K 1Z9\u003Cbr\u003E(604) 675-3896\u003C\/p\u003E\n\u003Cp\u003EPlease have your Personal Health Number (PHN) ready to book an appointment.\u003Cbr\u003EIf you do not have a PHN, please call the clinic for assistance.\u003C\/p\u003E\n\u003Cp\u003ELimited appointments are available through online booking. Walk-in\u0026nbsp;\u003Cstrong\u003Eintake\u003C\/strong\u003E\u0026nbsp;appointments are available on\u0026nbsp;\u003Cstrong\u003EMondays from 9 a.m. to 3:30 p.m.\u003C\/strong\u003E\u0026nbsp;or\u003Cstrong\u003E\u0026nbsp;Wednesdays from 12 p.m. to 6 p.m.\u0026nbsp;on a first come first serve basis.\u003C\/strong\u003E\u003C\/p\u003E\n","result_type":"card","result_subtitle":"Mental health and\/or substance use","card_image_full":"","card_image_mobile":"","card_primary_cta_title":"Book now","card_primary_cta_url":"https:\/\/patient.petal-health.com\/login?groupId=13001\u0026amp;locale=en","card_secondary_cta_title":"Learn more","card_secondary_cta_url":"https:\/\/www.vch.ca\/en\/location-service\/child-and-youth-mental-health-and-substance-use-team-northeast","service_location_link":"","service_location_address":"","service_location_coordinates":"","service_location_image_full":"","service_location_image_mobile":"","service_location_link_text":"","service_loc_primary_cta_title":"","service_loc_primary_cta_url":"","service_location_location_coordinates":"","service_location_location_address":"","categories":["251","231","241"],"service_location_phone_ids":[],"service_location_location_phone_ids":[]},{"admin_title":"Foundry North Shore - Ages 12 to 24","result_id":"22351","language":"en","search_area_ids":["21766"],"card_result_coordinates":"-123.0825283746,49.313445063924","result_title":"Foundry North Shore - Ages 12 to 24","result_content":"\u003Cp\u003EFoundry North Shore offers free drop-in counselling to young people with\u0026nbsp;\u003Cstrong\u003Emental health and substance use concerns\u0026nbsp;\u003C\/strong\u003Eages 12 to 24 and their caregivers. 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Child and Youth Mental Health Intake Clinics - Ages 0 to 18 - North Shore","result_id":"22341","language":"en","search_area_ids":["21766"],"card_result_coordinates":"-123.08351046444,49.313242051685","result_title":"B.C. Child and Youth Mental Health Intake Clinics - Ages 0 to 18","result_content":"\u003Cp\u003EThe B.C. Child and Youth Mental Health teams located across B.C. provide a range of mental health assessment and treatment options for children and youth ages 0 to 18 and their families at no cost. Contact the CYMH North Shore office at 604-904-4300 to get started.\u003C\/p\u003E\n","result_type":"card","result_subtitle":"Mental health","card_image_full":"","card_image_mobile":"","card_primary_cta_title":"Call","card_primary_cta_url":"tel:604-904-4300","card_secondary_cta_title":"Learn more on the Government of B.C. website","card_secondary_cta_url":"https:\/\/www2.gov.bc.ca\/gov\/content\/health\/managing-your-health\/mental-health-substance-use\/child-teen-mental-health\/mental-health-intake-clinics","service_location_link":"","service_location_address":"","service_location_coordinates":"","service_location_image_full":"","service_location_image_mobile":"","service_location_link_text":"","service_loc_primary_cta_title":"","service_loc_primary_cta_url":"","service_location_location_coordinates":"","service_location_location_address":"","categories":["251","231"],"service_location_phone_ids":[],"service_location_location_phone_ids":[]},{"admin_title":"Central Intake Team at the HOpe Centre - Ages 19+","result_id":"22336","language":"en","search_area_ids":["21766"],"card_result_coordinates":"-123.06643722404,49.321064932566","result_title":"Central Intake Team at the HOpe Centre - Ages 19+","result_content":"\u003Cp\u003EHOpe Centre, 1337 St. Andrews Avenue, 1st Floor North Vancouver, B.C.\u003Cbr\u003EOpen 7 days a week, 7 a.m. to 7 p.m.\u003Cbr\u003E(604) 984-5000\u003C\/p\u003E\n","result_type":"card","result_subtitle":"Mental health","card_image_full":"\/sites\/default\/files\/styles\/service_finder_full\/public\/2022-11\/hope_centre.jpg?itok=_yJuaDC-","card_image_mobile":"\/sites\/default\/files\/styles\/service_finder_mobile\/public\/2022-11\/hope_centre.jpg?itok=Pqudskgp","card_primary_cta_title":"Call","card_primary_cta_url":"tel:(604) 984-5000","card_secondary_cta_title":"Learn more","card_secondary_cta_url":"\/en\/location-service\/central-intake-team-hope-centre","service_location_link":"","service_location_address":"","service_location_coordinates":"","service_location_image_full":"","service_location_image_mobile":"","service_location_link_text":"","service_loc_primary_cta_title":"","service_loc_primary_cta_url":"","service_location_location_coordinates":"","service_location_location_address":"","categories":["256","231","241"],"service_location_phone_ids":[],"service_location_location_phone_ids":[]},{"admin_title":"Stepping Stones  - Ages 19+","result_id":"22331","language":"en","search_area_ids":["21766"],"card_result_coordinates":"-123.07444788677,49.324289593307","result_title":"Stepping Stones  - Ages 19+","result_content":"\u003Cp\u003E145 West 17th Street, Suite 250 North Vancouver, B.C.\u003Cbr\u003EMonday to Friday 8:30 a.m. to 4:30 p.m.\u003Cbr\u003E(604) 982-5616\u003C\/p\u003E\n","result_type":"card","result_subtitle":"Substance use or mental health and substance use (concurrent)","card_image_full":"","card_image_mobile":"","card_primary_cta_title":"Call","card_primary_cta_url":"tel:(604) 982-5616","card_secondary_cta_title":"Learn more","card_secondary_cta_url":"\/en\/location-service\/stepping-stones-substance-use-services","service_location_link":"","service_location_address":"","service_location_coordinates":"","service_location_image_full":"","service_location_image_mobile":"","service_location_link_text":"","service_loc_primary_cta_title":"","service_loc_primary_cta_url":"","service_location_location_coordinates":"","service_location_location_address":"","categories":["256","236","241"],"service_location_phone_ids":[],"service_location_location_phone_ids":[]},{"admin_title":"Bella Coola - MHSU - 0 to 18 BC Intake Clinic","result_id":"22326","language":"en","search_area_ids":["21741"],"card_result_coordinates":"-126.75471576104,52.37257229012","result_title":"","result_content":"\u003Cp\u003EThe B.C. Child and Youth Mental Health teams located across B.C. provide a range of mental health assessment and treatment options for children and youth ages 0 to 18 and their families at no cost. Call \u003Ca href=\u0022tel:604-894-2091\u0022\u003E604-894-2091\u003C\/a\u003E (Pemberton office) to book an intake appointment for Bella Coola.\u003C\/p\u003E\n\u003Cp\u003E\u003Cbr\u003E\u0026nbsp;\u003C\/p\u003E\n","result_type":"card","result_subtitle":"B.C. Child and Youth Mental Health Intake Clinics - Ages 0 to 18","card_image_full":"","card_image_mobile":"","card_primary_cta_title":"Learn more on the Government of B.C. website.","card_primary_cta_url":"https:\/\/www2.gov.bc.ca\/gov\/content\/health\/managing-your-health\/mental-health-substance-use\/child-teen-mental-health\/mental-health-intake-clinics#vancouver-coastal","card_secondary_cta_title":"","card_secondary_cta_url":"","service_location_link":"","service_location_address":"","service_location_coordinates":"","service_location_image_full":"","service_location_image_mobile":"","service_location_link_text":"","service_loc_primary_cta_title":"","service_loc_primary_cta_url":"","service_location_location_coordinates":"","service_location_location_address":"","categories":["251","231"],"service_location_phone_ids":[],"service_location_location_phone_ids":[]},{"admin_title":"Bella Bella Mental Health and Substance Use Services - Ages 19+","result_id":"22316","language":"en","search_area_ids":["21746"],"card_result_coordinates":"","result_title":"Bella Bella Mental Health and Substance Use Services - Ages 19+","result_content":"\u003Cp\u003EEmail us at\u202f\u003Ca href=\u0022mailto:bbmhsuservices@vch.ca\u0022\u003Ebbmhsuservices@vch.ca\u003C\/a\u003E to connect with our Bella Bella mental health and substance use team. A member of our team will connect with you within business hours, typically between Monday to Friday, 8:30 a.m. to 4:30 p.m.\u202f We will respond to emails within 72 hours.\u0026nbsp;\u0026nbsp;\u003C\/p\u003E\n","result_type":"card","result_subtitle":"Mental health and\/or substance use","card_image_full":"\/sites\/default\/files\/styles\/service_finder_full\/public\/2023-08\/Bella%20Bella%20no%20caption%20-%201900x575.png?itok=ZFv82jEA","card_image_mobile":"\/sites\/default\/files\/styles\/service_finder_mobile\/public\/2023-08\/Bella%20Bella%20no%20caption%20-%201900x575.png?itok=jR9blY1C","card_primary_cta_title":"Email us","card_primary_cta_url":"mailto:bbmhsuservices@vch.ca","card_secondary_cta_title":"Learn more","card_secondary_cta_url":"https:\/\/www.vch.ca\/en\/location-service\/bella-bella-adult-mental-health-and-substance-use-services","service_location_link":"","service_location_address":"","service_location_coordinates":"","service_location_image_full":"","service_location_image_mobile":"","service_location_link_text":"","service_loc_primary_cta_title":"","service_loc_primary_cta_url":"","service_location_location_coordinates":"","service_location_location_address":"","categories":["256","231","236","241","261"],"service_location_phone_ids":[],"service_location_location_phone_ids":[]},{"admin_title":"BC Child and Youth Mental Health Intake Clinics - Bella Bella","result_id":"21751","language":"en","search_area_ids":["21746"],"card_result_coordinates":"","result_title":"BC Child and Youth Mental Health Intake Clinics","result_content":"\u003Cp\u003EIf you live in the coastal or Sea to Sky area (Bella Coola, Bella Bella, Gibsons, Sechelt, Powell River, Lions Bay, Squamish, Whistler, Pemberton), learn about mental health \u003Ca href=\u0022https:\/\/www2.gov.bc.ca\/gov\/content\/health\/managing-your-health\/mental-health-substance-use\/child-teen-mental-health\/mental-health-intake-clinics\u0022 target=\u0022_blank\u0022 rel=\u0022noreferrer noopener external\u0022\u003EBC Child and Youth Mental Health Clinics\u003C\/a\u003E, operated by the Government of BC.\u003C\/p\u003E\n","result_type":"wysiwyg","result_subtitle":"","card_image_full":"","card_image_mobile":"","card_primary_cta_title":"Learn more","card_primary_cta_url":"https:\/\/www2.gov.bc.ca\/gov\/content\/health\/managing-your-health\/mental-health-substance-use\/child-teen-mental-health\/mental-health-intake-clinics","card_secondary_cta_title":"","card_secondary_cta_url":"","service_location_link":"","service_location_address":"","service_location_coordinates":"","service_location_image_full":"","service_location_image_mobile":"","service_location_link_text":"","service_loc_primary_cta_title":"","service_loc_primary_cta_url":"","service_location_location_coordinates":"","service_location_location_address":"","categories":["251","231"],"service_location_phone_ids":[],"service_location_location_phone_ids":[]},{"admin_title":"Richmond Community Mental Health and Substance Use Central Intake","result_id":"21731","language":"en","search_area_ids":["21691"],"card_result_coordinates":"-123.13461487302,49.162362868335","result_title":"Richmond Community Mental Health and Substance Use Central Intake","result_content":"\u003Cp\u003EAll ages.\u0026nbsp;\u003Cbr\u003E\u003Cbr\u003E\u003Cstrong\u003ECall (604) 204-1111: \u003C\/strong\u003EHours of operation are Monday to Friday, 8:30 a.m. to 6 p.m.\u0026nbsp;\u003Cbr\u003E\u003Cbr\u003E\u003Cstrong\u003EDrop in: \u003C\/strong\u003ERichmond Place 8100 Granville, Unit 600\u0026nbsp;\u003Cbr\u003E\u003Cbr\u003E\u003Cstrong\u003EHours of operation for intake:\u0026nbsp;\u003C\/strong\u003E\u003C\/p\u003E\n\u003Cul\u003E\n\u003Cli\u003EAdults: Monday to Friday, 9:30 a.m. to 12 p.m., or 1 to 3:30 p.m.\u003C\/li\u003E\n\u003Cli\u003EChildren and youth: Tuesdays 2 to 4 p.m\u003C\/li\u003E\n\u003C\/ul\u003E\n","result_type":"card","result_subtitle":"Mental health and\/or substance use","card_image_full":"\/sites\/default\/files\/styles\/service_finder_full\/public\/2024-06\/8100-Richmond-Place-2024%20%282%20of%204%29.jpg?itok=GXfy_gqD","card_image_mobile":"\/sites\/default\/files\/styles\/service_finder_mobile\/public\/2024-06\/8100-Richmond-Place-2024%20%282%20of%204%29.jpg?itok=55uTu2Qy","card_primary_cta_title":"Call","card_primary_cta_url":"tel:(604) 204-1111","card_secondary_cta_title":"Learn more","card_secondary_cta_url":"https:\/\/www.vch.ca\/en\/location-service\/richmond-community-mental-health-and-substance-use-central-intake","service_location_link":"","service_location_address":"","service_location_coordinates":"","service_location_image_full":"","service_location_image_mobile":"","service_location_link_text":"","service_loc_primary_cta_title":"","service_loc_primary_cta_url":"","service_location_location_coordinates":"","service_location_location_address":"","categories":["251","256","261","231","241","236"],"service_location_phone_ids":[],"service_location_location_phone_ids":[]}]

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How to access mental health and substance use services

Crisis support

What intake teams do

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