We are committed to delivering high-quality care in a professional and ethical manner.
We want your feedback about how our staff are doing.
Submit compliments about staffSubmit compliments to their manager or Contact Us directly.
Submit complaints about staff If you believe that anyone working for Vancouver Coastal Health (VCH) has acted in bad faith or committed wrongdoing we want to know about it. There are three options to submit a complaint about staff
1. Speak directly to their supervisor who are often the best place to start when addressing concerns about staff.
2. Contact the Patient Care Quality Office if your complaint is specific to the services you received.
3. Use the Whistleblower Hotline to confidentially report a known or suspected case of wrongdoing by staff.