Geometric pattern of mountains

Community care facility licensing protects and promotes the health, safety and well-being of vulnerable children and adults in licensed care facilities. We do this through education, collaboration and regulation.

Licensing officers do the following:

  • Issue licences to community care facilities.
  • Monitor and inspect facilities on a routine basis.
  • Respond to complaints.
  • Investigate allegations of unsafe, inappropriate or abusive care (i.e. physical, sexual, emotional, or financial abuse).
  • Investigate unlicensed facility complaints.
  • Work with other agencies as required (e.g. police, Ministry of Child and Family Development).
  • Ensure that licensees follow up with corrective action.

How to access

  • Check eligibility

    To qualify for a licence, you must meet the following criteria:

    • The program must be located in a building that meets the requirements of the legislation
    • The manager, the staff, the program and the equipment must meet the requirements of the legislation
  • Submit your application

    Complete the relevant license application form and submit it to our office.

    Application for license - Child care

    Application for license - Residential care

  • Languages

    ​English; interpreter available for other languages.

Hours of operation

Currently closed
  • Monday:   8:30 a.m. to 5:00 p.m.
  • Tuesday:   8:30 a.m. to 5:00 p.m.
  • Wednesday:   8:30 a.m. to 5:00 p.m.
  • Thursday:   8:30 a.m. to 5:00 p.m.
  • Friday:   8:30 a.m. to 5:00 p.m.
  • Saturday:   Closed
  • Sunday:   Closed

Parking & Transportation

There is limited street parking and a small parkade.

Elevators are available through the Broadway street entrance.

601 West Broadway

601 West Brodway is a mixed-use office building located in the Fairview neighbourhood of Vancouver, BC.

Community Care Facilities Licensing

Community care facility licensing protects and promotes the health, safety and well-being of vulnerable children and adults in licensed care facilities. We do this through education, collaboration and regulation.