Community Care Facilities Licensing at 601 West Broadway
- 12th floor, suite 1200, 601 West Broadway Vancouver, BC V5Z 4C2
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- Main: (604) 675-3800
- Fax: (604) 736-8651
Community care facility licensing protects and promotes the health, safety and well-being of vulnerable children and adults in licensed care facilities. We do this through education, collaboration and regulation.
Licensing officers do the following:
- Issue licences to community care facilities.
- Monitor and inspect facilities on a routine basis.
- Respond to complaints.
- Investigate allegations of unsafe, inappropriate or abusive care (i.e. physical, sexual, emotional, or financial abuse).
- Investigate unlicensed facility complaints.
- Work with other agencies as required (e.g. police, Ministry of Child and Family Development).
- Ensure that licensees follow up with corrective action.
How to access
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Check eligibility
To qualify for a licence, you must meet the following criteria:
- The program must be located in a building that meets the requirements of the legislation
- The manager, the staff, the program and the equipment must meet the requirements of the legislation
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Submit your application
Complete the relevant license application form and submit it to our office.
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Languages
English; interpreter available for other languages.
Hours of operation
- Monday: 8:30 a.m. to 5:00 p.m.
- Tuesday: 8:30 a.m. to 5:00 p.m.
- Wednesday: 8:30 a.m. to 5:00 p.m.
- Thursday: 8:30 a.m. to 5:00 p.m.
- Friday: 8:30 a.m. to 5:00 p.m.
- Saturday: Closed
- Sunday: Closed
Parking & Transportation
There is limited street parking and a small parkade.
Elevators are available through the Broadway street entrance.