The Deaf, Hard of Hearing & Deaf-Blind Well-Being Program (WBP)
- #300 – 4211 Kingsway Burnaby, BC V5H 1Z6
- WellBeing.Staff@vch.ca
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- Voice: (778) 819-0951
- Text: (778) 987-4174
- TTY (Teletypewriter): (604) 456-0901
- Toll-free TTY: 1 (800) 949-1155
- Fax: (604) 456-0904
Need help immediately?
If there is an urgent safety concern, please call 9-1-1 or go to emergency at your nearest hospital.
Suicide hotline: 1-800-784-2433
Call BC Crisis Line: 604-310-6789
Kids Help Phone: 1-800-668-6868
KUU-US Crisis Support Line (BC Wide Indigenous Toll Free Crisis and Support Line): 1-800-588-8717
The Deaf, Hard of Hearing & Deaf-Blind Well-Being Program (WBP) provides mental health services for Deaf, Hard of Hearing, and Deaf-Blind people throughout British Columbia.
How to access
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Check eligibility
The WBP services individuals, couples, children, youth, and families. The eligibility will be screened at intake appointments.
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Referrals for children and youth
Children and youth can be referred to the WBP in several ways:
- Self-referral
- Parent/family referral
- Community agency (with consent from parents and child/youth)
- School or Teacher of the Deaf/Hard of Hearing (with consent from parents and child/youth)
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Referrals for adults
Adults can be referred to the WBP in several ways:
- Self-referral
- Parent/family referral
- Community agency (with consent)
Hours of operation
- Monday: 8:30 a.m. to 4:30 p.m.
- Tuesday: 8:30 a.m. to 4:30 p.m.
- Wednesday: 8:30 a.m. to 4:30 p.m.
- Thursday: 8:30 a.m. to 4:30 p.m.
- Friday: 8:30 a.m. to 4:30 p.m.
- Saturday: Closed
- Sunday: Closed
How to get there
Skytrain: The nearest skytrain station is Patterson Skytrain Station. It’s a 5 minutes walk on Olive Avenue from the station to the office.
Bus: Bus #19 – stops are close to the building.
Parking: We have a pay parking lot at the building (enter from Kingsway). There are some free parking across the street on Olive Avenue, Patterson Street, Halley Avenue and Sardis Street.