Geometric pattern of mountains

Need help immediately?

If there is a life-threatening safety concern, please call 9-1-1 or go to the Emergency Department at your nearest hospital.

Suicide prevention hotline: 1-800-784-2433

BC Crisis Line: 604-310-6789

Kids Help Phone: 1-800-668-6868

Indigenous Crisis and Support Line - KUU-US Crisis Support Line: 1-800-588-8717

Harm reduction: Toward the Heart 

The Deaf, Hard of Hearing & Deaf-Blind Well-Being Program (WBP) provides mental health services for Deaf, Hard of Hearing, and Deaf-Blind people throughout British Columbia.

How to access

  • Check eligibility

    The WBP services individuals, couples, children, youth, and families. The eligibility will be screened at intake appointments.

  • Referrals for children and youth

    Children and youth can be referred to the WBP in several ways:

    • Self-referral
    • Parent/family referral
    • Community agency (with consent from parents and child/youth)
    • School or Teacher of the Deaf/Hard of Hearing (with consent from parents and child/youth)

    Online child referral form

  • Referrals for adults

    Adults can be referred to the WBP in several ways:

    • Self-referral
    • Parent/family referral
    • Community agency (with consent)

    Online adult referral form

Hours of operation

Currently closed
  • Monday:   8:30 a.m. to 4:30 p.m.
  • Tuesday:   8:30 a.m. to 4:30 p.m.
  • Wednesday:   8:30 a.m. to 4:30 p.m.
  • Thursday:   8:30 a.m. to 4:30 p.m.
  • Friday:   8:30 a.m. to 4:30 p.m.
  • Saturday:   Closed
  • Sunday:   Closed

How to get there

Skytrain: The nearest skytrain station is Patterson Skytrain Station. It’s a 5 minutes walk on Olive Avenue from the station to the office.
Bus: Bus #19 – stops are close to the building.
Parking: We have a pay parking lot at the building (enter from Kingsway). There are some free parking across the street on Olive Avenue, Patterson Street, Halley Avenue and Sardis Street.

Burnaby Centre

Burnaby Centre is a seven-story office building located in Burnaby, BC.

The Deaf, Hard of Hearing & Deaf-Blind Well-Being Program (WBP)

The Deaf, Hard of Hearing & Deaf-Blind Well-Being Program (WBP) provides mental health services for Deaf, Hard of Hearing, and Deaf-Blind people throughout British Columbia.