Long-Term Care at Banfield Pavilion - VGH

Pick-up and drop-off

Contact the service, program or department for pick-up and drop-off information.

Parking

Pay parking 
If you're driving to VGH, leave enough time to find parking before your appointment. Consider dropping off elderly family members before seeking parking. Parkades can be found at the intersection of 12th Avenue and Laurel Street and within the Gordon and Leslie Diamond Health Care Centre at the corner of 12th Avenue and Oak Street.

Additional parking options, including parkades, street meters, and lots, are available within two or three blocks of the hospital. Refer to the site map for the parking symbol and respective locations. Note that overnight parking is not permitted for trailers or mobile homes. One-week parking passes for the VGH West 12th Avenue Parkade (at Laurel Street) can be purchased from the pay stations located in the parkade.

Download parking rates for VCH facilities

Wheelchair accessible parking
In both VGH parkades, wheelchair-accessible spaces are located near the elevators on levels 1, 2, 3 and 4. Metered spaces are available at the street level of the Jim Pattison Pavilion (enter from 12th Avenue) and within the inner courtyard. Be sure to display your “Disabled” parking permit.

Parking meters on-site
Some metered spaces are available outside the main entrance of the Jim Pattison Pavilion for dropping off and picking up patients. Other evening and weekend meters are within the inner courtyard north of 12th Avenue, entrance off Heather Street.

Free parking
You may find two-hour free parking between Oak and Granville streets (southwest of the hospital) and between West 12th and West 20th Avenues. Read the signs before you park. Parking attendants survey the area regularly, and many blocks are designated for residents only. 

For more parking information, please call (604) 875-4832.

Electric vehicle charging

Designated electric vehicle charging stations are available for staff, medical staff, patients and visitors. Find VCH EV charging stations.

Public transportation

VGH is accessible by TransLink services from Vancouver International Airport, BC Ferry Terminals at Horseshoe Bay and Tsawwassen, Pacific Central Station (downtown Vancouver rail and bus station), and SkyTrain stations.

• Nearby bus routes include 9, 15, 17, and 99 B Line on West Broadway.
• Canada Line access from Broadway-City Hall station located at West Broadway and Cambie St. (~1km walk or use aforementioned bus routes).

Plan your trip on the TransLink website

Operated by Vancouver Coastal Health

Room and building

17 single rooms, including one respite bed. 13 beds in double rooms and 36 multi-person rooms. All rooms have one washroom. There is an internal waitlist for preferred accommodation. Banfield has several outdoor patios for resident use. 

Language, culture, religious affiliations

Residents are predominantly English and Cantonese speaking. Staff and residents reflect Vancouver’s multicultural and multi-faith population. Interpreter services are available on an as needed basis.

Tours

To arrange for a tour, families should call the Social Work Assistant (SWA) ahead of time by calling (604) 875-4111, local 63788 (SWA hours are Mon – Thu excluding stats, 8 a.m. to 4 p.m.)

Therapeutic recreation opportunities

Recreation Therapist provides leisure assessments and interventions  to meet residents’ recreation, leisure, and social needs. Programs are available Monday to Saturday and one evening.  Programs include bus outings, gardening, cooking, computer training, carpet bowling, exercise groups, pub afternoons with entertainment, movies, arts and crafts.  Banfield has numerous volunteers who visit residents and assist with programs.

Accessibility

There is no parking on site, but there is limited paid street parking. Wheelchair accessible pay parking  is available at City Square across the street. Elevators are in the building.

Power wheelchairs and scooters are permitted following a safe driving assessment. Residents may be required to purchase speciality equipment (eg.specialized  wheelchair)

Safety and security features

All outside doors are alarmed with Roam Alert system. At risk residents wear wrist bands for monitoring.  Doors locked at 8:00 p.m.  Front door access after 8 :00 p.m. is monitored. After 8:00, visitors use a buzzer to access the building.

Neighbourhood and community 

City Square Mall, Broadway and Cambie streets have many shops and restaurants.  Bus stops and the Canada Line are located at Broadway and Cambie.