Long-Term Care at Banfield Pavilion
- 2785 Ash St. Vancouver, BC V5Z 1M9
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- Switchboard: (604) 875-4111
- Access line: (604) 263-7377
Long-term care provides professional care and supervision to adults in a supportive and secure environment. The services are available to people with complex care needs or conditions who cannot live safely and independently at home.
How to access
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Call the access line
If you or someone you know is interested in receiving home and community care services, call the access line contact information in your area.
When you connect with the home and community care office, a Home Health clinician will help you determine eligibility and if appropriate, arrange to conduct a health needs assessment.
Learn about eligibility, care options and costs and find your access line phone number.
Hours of operation
- Monday: Closed
- Tuesday: Closed
- Wednesday: Closed
- Thursday: Closed
- Friday: Closed
- Saturday: Closed
- Sunday: 10:00 a.m. to 8:00 p.m.
This home provides 24-hour nursing care.
Visiting hours are Monday to Sunday, 10 a.m. - 8 p.m. Evening or overnight visiting can be arranged in special circumstances.
Virtual tour
Watch the Banfield Pavilion virtual tour video.
Features
This long-term care home is operated by Vancouver Coastal Health.
Room and building: 17 single rooms, including one respite bed. 13 beds in double rooms and 36 multi-person rooms. All rooms have one washroom. There is an internal waitlist for preferred accommodation. Banfield has several outdoor patios for resident use.
Language, culture, religious affiliations: Residents are predominantly English and Cantonese speaking. Staff and residents reflect Vancouver’s multicultural and multi-faith population. Interpreter services are available on an as needed basis.
Tours: To arrange for a tour, families should call the Social Work Assistant (SWA) ahead of time by calling (604) 875-4111, local 63788 (SWA hours are Mon – Thu excluding stats, 8 a.m. to 4 p.m.)
Therapeutic recreation opportunities: Recreation Therapist provides leisure assessments and interventions to meet residents’ recreation, leisure, and social needs. Programs are available Monday to Saturday and one evening. Programs include bus outings, gardening, cooking, computer training, carpet bowling, exercise groups, pub afternoons with entertainment, movies, arts and crafts. Banfield has numerous volunteers who visit residents and assist with programs.
Accessibility: There is no parking on site, but there is limited paid street parking. Wheelchair accessible pay parking is available at City Square across the street. Elevators are in the building.
Power wheelchairs and scooters are permitted following a safe driving assessment. Residents may be required to purchase specialty equipment (e.g. specialized wheelchair)
Safety and security: All outside doors are alarmed with Roam Alert system. At risk residents wear wrist bands for monitoring. Doors locked at 8:00 p.m. Front door access after 8 :00 p.m. is monitored. After 8:00, visitors use a buzzer to access the building.
Neighbourhood and community: City Square Mall, Broadway and Cambie streets have many shops and restaurants. Bus stops and the Canada Line are located at Broadway and Cambie.
Learn about the location
Banfield Pavilion
Learn about Banfield Pavilion, a long-term care home operated by Vancouver Coastal Health, located on the Vancouver General Hospital campus.
Learn about the service
Long-Term Care Homes
Long-term care homes provide 24-hour professional care and supervision to adults in a supportive and secure environment. The services are available to people with complex care needs and physical and/or mental health conditions who cannot live safely and independently at home.
