Parking during ongoing construction

We are committed to ensuring minimal disruption during ongoing construction on our campus.

Do not park in designated construction zones. Certain areas have been temporarily blocked off for construction, as indicated above.

The parkade is only accessible via the Gilbert Rd entrance. See the entry point in the image above.

Paid parking remains in effect.

Continue to park in areas clearly designated for patient parking, including our parkade. These spaces are reserved to ensure you have easy access to the hospital.

Learn more

Palliative care can be provided in any unit of the hospital. The Supportive Palliative Care Unit (SPCU) is a 10-bed unit offering acute supportive and palliative care. Patients admitted to SPCU need daily follow-up by a palliative physician for the management of their symptoms and/or a palliative team assessment to arrange for a suitable discharge. For instance, patients are admitted to the SPCU for uncontrolled symptoms (pain, nausea, vomiting, difficulty breathing) and complex palliative care needs.

How to access

  • Request for palliative consult

    Let your primary care team know if you are interested in a consult with the Palliative Care Team. They will explore whether palliative care is appropriate for you.

    Your most responsible physician may request a palliative consult if you are in another unit of the hospital and are requiring a palliative approach to care through complex symptom management and psychosocial care.

  • Assessment by palliative physician

    A palliative physician will meet you in your current unit and conduct an assessment. If you are requiring specialized palliative care, then arrangements will be made with the unit’s Patient Care Coordinator to transfer you to the SPCU once a bed is available.

Hours of operation

Currently open

We operate 24 hours a day, 7 days a week

Talk to the unit before visiting to determine the best time and what you should do when you arrive.

How to get here

The Supportive Palliative Care Unit (SPCU) at Richmond Hospital is located on the 3rd floor of the Red Zone. The main entrance will be open from 6:30 a.m. to 8 p.m.

If you are visiting outside of these hours, you may enter through the Emergency Department entrance. The emergency department entrance is on Gilbert Road.

Frequently Asked Questions

  • How are the SPCU accommodations like?

    The SPCU has three private rooms and two shared rooms. There are instances when a patient is also given a private room due to infection control needs to ensure the safety of all patients, visitors, and staff. 

  • Who are the SPCU Team Members?

    The SPCU has many different team members who work together in caring for all our patients and their caregivers/family members:

    • Palliative physicians
    • Nurses
    • Social workers
    • Rehab (occupational therapist, physiotherapist, rehab assistant)
    • Music therapist
    • Spiritual care Practitioner
    • Dietitian
  • What is available at the SPCU?

    Each bedside includes cable TV and a telephone. There is also a free wireless network in case you would like to connect your own devices to the internet.

  • What should I bring to the SPCU?

    When you are admitted to the SPCU, we recommend that you bring:

    • A list of your current medications
    • Your dentures, glasses, hearing aids (if applicable)
    • If you would like, you are also welcome to bring your own clothes and toiletries. If you forget to bring your personal care items, the SPCU can provide basic care items

    Do not bring valuables that might be misplaced or lost during your stay in the hospital.

  • What meals are provided at the SPCU?

    Meals are served at the following times:

    • Breakfast at approximately 8:30 a.m.
    • Lunch at approximately 12:00 p.m.
    • Dinner at approximately 5:00 p.m.

    If you are unable to eat right away when the meals are served, there is a microwave available in the kitchen lounge area. You are also welcome to bring your own food from home and store it in the patient fridge.

Inside the Palliative care unit

Supportive Palliative Care Unit Entrance at Richmond Hospital

Entrance to Supportive Palliative Care Unit

Supportive Palliative Care Unit Nursing Station at Richmond Hospital

Nursing Station at Supportive Palliative Care Unit

Supportive Palliative Care Unit Room at Richmond Hospital

Supportive Palliative Care Unit Room

Supportive Palliative Care Unit Kitchen at Richmond Hospital

The Kitchen at Supportive Palliative Care Unit

Supportive Palliative Care Unit Quiet Area at Richmond Hospital

Quiet Area at Supportive Palliative Care Unit

Supportive Palliative Care Unit Garden at Richmond Hospital

Garden at Supportive Palliative Care Unit

Richmond Hospital (RH)

Richmond Hospital (RH) and its community partners provide a broad range of health services to residents.

Palliative Care in Hospitals

Palliative care units in hospitals offer care and support for people whose symptoms and care needs cannot be managed in the community.