Windermere Care Centre
- 900 West 12th Avenue Vancouver, BC V5Z 1N3
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- Main: 604-736-8676
- Fax: 604-736-8682
Long-term care provides professional care and supervision to adults in a supportive and secure environment. The services are available to people with complex care needs or conditions who cannot live safely and independently at home.
How to access
If you or someone you know is interested in receiving home and community care services, call the access line contact information in your area.
When you connect with the home and community care office, a Home Health clinician will help you determine eligibility and if appropriate, arrange to conduct a health needs assessment.
Learn about eligibility, care options and costs and find your access line phone number.
Features
Windermere Care Centre is a 209-bed, 15-storey long-term care home located across from Vancouver General Hospital in the heart of the city. The property features a large private enclosed garden and is funded and operated by Vancouver Coastal Health.
Room and building: 185 beds in single rooms. All rooms have large windows and washrooms. Hairdressing salon, tuck shop cart, library, podiatrist, foot care nurse, and dental services.
Language, culture, religious affiliations: Residents and staff of the Windermere come from diverse cultural and ethnic backgrounds and speak many languages. The predominant language spoken is English. An Asian meal is available for lunch. Catholic, Anglican and interdenominational services are held weekly.
Special recreation opportunities: A broad range of recreational and restorative care programs are provided by staff and volunteers to meet our residents' physical, spiritual and cognitive abilities. The home has a wheelchair-accessible bus for field trips and outings.
Accessibility: One large wheelchair-friendly elevator and two smaller elevators that do not easily accommodate wheelchairs. The home is not able to accommodate motorized wheelchairs or scooters.
Safety and security: Windermere Care Centre is not a secured site. However, the garden is enclosed, and exits are locked or monitored for wandering. “RoamAlert” wander monitoring system is available for residents at risk. All rooms have smoke detectors, sprinklers and two call bells. Security cameras monitor all floors.
Neighbourhood and community: One block to transit on Oak Street. Close to City Square shopping centre and the Broadway shopping corridor.
Virtual tour
Watch the Windermere Care Centre virtual tour.
900 West 12th Avenue
Vancouver, BC
V5Z 1N3
Home and community care
We believe the best quality of life is achieved by remaining in one’s own home environment for as long as possible. There are several health care and service options available in your home and community.
