Geometric pattern of mountains

To learn more about our privacy practices and your rights regarding your personal information, read the documents below.

When you receive care from any of the programs or services at Vancouver Coastal Health, personal information must be collected from you by nurses, doctors, and other health care team members so that we can best address your health care needs.

Privacy resources

    • Caring for Your Information - English

    • Caring for Your Information - 中文

    • Caring for Your Information - ਪੰਜਾਬੀ

    • SHOP website

      Visit the SHOP website (Shared Health Organizations Portal) for policies and resources.

Emailing or texting your health care provider

Email and text are convenient ways for patients and their health care providers to communicate when an in-person appointment isn't needed, but there are also important intricacies to consider with each. Learn more by clicking below.


Vancouver Coastal Health Information Privacy Office

Address: 11th floor, 601 West Broadway, Vancouver, B.C. V5Z 4C2
Phone: (604) 875-5568

Other Resources

Request information & corporate records

Our Freedom of Information (FOI) Office handles formal requests for access to corporate records. Find out what you need to know before submitting your FOI request.

Request your health records

If you received care at any of our locations, you can request copies of your medical record or health information. Find out how.