Penticton Arthritis Clinic

How to access

• Check eligibility

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  The Mary Pack Arthritis Program in Penticton, B.C. provides services to people with:

  • All types of inflammatory arthritis.
  • Systemic Autoimmune Rheumatic Disease (SARD)
  • Complex osteoarthritis

  The Mary Pack Arthritis Program in Penticton, B.C. does not provide services for:

  • Most types of soft tissue conditions or mechanical back pain when there is no confirmed diagnosis of arthritis
  • Osteoporosis if it is not related to inflammatory arthritis
  • Chronic pain conditions not related to arthritis, such as fibromyalgia
  • Hypermobility syndrome as a primary diagnosis
  • Post-surgical intervention
  • Patients with open ICBC or WorkSafe BC claims
  • Find alternate services to meet these needs 

  Arthritis classes and education do not require a referral.

• Get a referral

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  • MPAP visits are covered by the B.C. Medical Services Plan (MSP).
  • If you are a referring health professional, please complete the  Mary Pack Arthritis Program Penticton Referral Form and fax it to (250) 770-7552.
  • The following services at the Penticton Arthritis Clinic require a referral from a Physician or Nurse Practitioner:
  • These services are provided by a variety of health-care providers who can help you learn how to self-manage and treat arthritis, including:
  • Physical Therapist (PT)
  • Occupational Therapist (OT)
  • Social Work Counsellor and Registered Nurse services (available via telehealth services by internal referral only).

• Wait for a call to book an appointment

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  • If you have been referred to our program for treatment (such as physiotherapy and occupational therapy) we will contact you to discuss your needs and treatment options. We offer services in-person and using virtual health (e.g., Zoom, FaceTime). 

• Cancellation policy

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  Appointments are in high demand. Please provide us with 24 hours’ notice if you can no longer make your appointment. Two non-attendances (i.e., cancelling with less than 24 hours’ notice) may result in discharge from treatment.

  To cancel, please call (250) 492-4000 ext. 32186 within regular business hours, or leave a message if calling after hours.