Need help immediately?

If there is an urgent safety concern, please call 9-1-1 or go to emergency at your nearest hospital.

Suicide prevention hotline: 1-800-784-2433

Call BC Crisis Line: 604-310-6789

Kids Help Phone: 1-800-668-6868

BC Wide Indigenous Toll-Free Crisis and Support Line - KUU-US Crisis Support Line: 1-800-588-8717

Harm reduction: Toward the Heart 

Adult intensive tertiary mental health rehabilitation provides inpatient service to people ages 19+ with complex mental illness that has stabilized to the degree that acute treatment is no longer required but rehabilitation is still required.

What to expect

Intensite Tertiary Rehabilitaiton (ITR) is a secure unit with an average length of stay between six months and two years. During your stay on ITR, an interdisciplinary team will work with you to achieve stabilization in your mental and physical health and develop a recovery plan to help you reconnect with life outside of the hospital. 

Meetings and groups

In addition to 1:1 meetings with members of your care team, a variety of groups will be available to you. 

  • Community meetings happen once a week and provide a space for clients and staff to discuss how to best live and work together. Each person plays an important role in providing feedback and creating community in the unit, and because of this, everyone is asked to participate in this meeting. Meetings are co-facilitated by client volunteers and staff. 
  • Healthy Living group happens after breakfast four mornings a week. The goal of this group is to help you learn strategies that support your recovery, including managing your time on the unit. A wide variety of other therapeutic activities are available on-site to support your recovery. 

Download the ITR brochure for more information.

Intensive Tertiary Rehabilitation (ITR) Brochure


How to access

  • Check eligibility

    Adults aged 19 and above with severe and persistent mental illness and no acute medical condition.

  • Contact us or the Access and Assessment Centre (AAC) for details

    Contact us at (604) 675-3730 or the Access and Assessment Centre (AAC) for details.

This service is available at
This service is available at

Adult Intensive Tertiary Mental Health Rehabilitation at VGH

Joseph & Rosalie Segal & Family Health Centre 4th Floor, 803 West 12th Ave.
Vancouver, BC V5Z 1M9
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