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Refreshed policy to better serve Indigenous People


Vancouver Coastal Health (VCH) has revamped its VCH Indigenous Cultural Safety (ICS) Policy to continue to guide us forward to creating culturally safe care practices and relationships with Indigenous People. 

This is part of our continued commitment to theProvincial Declaration of Commitment to Cultural Safety and Humility, the Truth and Reconciliation Commissions Calls to Action, and the United Nations Declaration of the Rights of Indigenous People.

The policy focuses on three areas so that we can transform care and improve patient experiences and health outcomes for Indigenous people:

  • Inclusion of Indigenous Knowledge and Expertise in Health Care 

VCH staff will include Indigenous knowledge and expertise in all levels of health service delivery. This will be reflected in engagement with Aboriginal Health leadership, community and clients, staff education, recruitment and retention, and delivering health care services.

  • Welcoming and Acknowledgment of Traditional Territory 

As official VCH protocol, staff will give a land acknowledgement at workplace meetings and events.

  • Right to Traditional Medicines

VCH staff will facilitate the inclusion and access to traditional medicines.

This policy aims to make Indigenous People feel welcome when they use our services.

What is cultural safety? 

Developing cultural knowledge, skills in understanding cross-cultural interactions, and an awareness and acceptance of the dynamic variety of people and populations we work with are all crucial components of cultural competency. Cultural competency is a continual process, which requires an organizational commitment to fostering an environment which is both culturally safe and respectful. 

Watch a video that explains this.

Aboriginal Health services

For details about our services, visit the Aboriginal Health webpage.

For staff 

If you are a VCH staff person you can read the full VCH News story on the Intranet.

SOURCE: Refreshed policy to better serve Indigenous People ( )
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