About this report
The 2022/23 VCH Impact Report highlights our organization’s programs and initiatives, emphasizing the strength of our values and showing our commitment to delivering exceptional care.
- 2022/23 VCH Impact Report (Español)
- 2022/23 VCH Impact Report (Tiếng Việt)
- 2022/23 VCH Impact Report (Tagalog)
- 2022/23 VCH Impact Report (繁體中文)
- 2022/23 VCH Impact Report (简体中文)
- 2022/23 VCH Impact Report (Русский)
- 2022/23 VCH Impact Report (ਪੰਜਾਬੀ)
- 2022/23 VCH Impact Report (한국어)
- 2022/23 VCH Impact Report (日本語)
- 2022/23 VCH Impact Report (فارسی)
- 2022/23 VCH Impact Report (العربية)
- 2022/23 VCH Impact Report (English)
Vancouver Coastal Health is committed to delivering exceptional care to 1.25 million people
This includes the First Nations, Métis and Inuit in our region, within the traditional territories of the Heiltsuk, Kitasoo-Xai’xais, Lil’wat, Musqueam, N’Quatqua, Nuxalk, Samahquam, shíshálh, Skatin, Squamish, Tla’amin, Tsleil-Waututh, Wuikinuxv, and Xa’xtsa.
Message from the Board Chair
For the more than 29,000 staff and medical staff who serve 1.25 million people around the province, the effects of this time will last far longer than the removal of masks for most of us. Add to this the opioid crisis and the need to provide ongoing support to those with mental health and substance use challenges, not to mention climate change alarm bells in the form of wildfires, snowstorms, atmospheric rivers and heat domes, and you have a workforce that has been challenged but shown a superhuman resolve. Unprecedented and unexpected describe both the events of the past year, and the leadership and heroism we’ve seen within our ranks. They get us through; they really do, and we are inspired and grateful.
Read Dr. Ballem's full messageThis Impact Report shines a spotlight on the extraordinary work of the more than 29,000 people who help create healthy lives in healthy communities.
Welcome message from Vivian Eliopoulos, VCH President and CEO
A message from Vivian Eliopoulos, VCH's President and CEO, introducing the Impact Report.
Watch Vivian's welcome videoDiscover the stories of the 2022/23 VCH Impact Report
The 2022/23 VCH Impact Report is categorized based on our values and our pillars.
Our values
At VCH, our values guide our everyday behaviour and create a workplace where everyone is pulling in the same direction toward a common purpose – to deliver an exceptional care experience for all.
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Matriarchs and Knowledge Keepers are bringing back Indigenous health and wellness
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Expanded service for psychosis to help young people early
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Making an impact with VCH’s immunization campaigns
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New supported housing at Cambie Gardens
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Addressing the illicit drug toxicity crisis
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Working together to provide culturally safe care
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Parents of Richmond Hospital’s smallest patients gain new connections
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Language services reduce barriers for patients
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Addressing reconciliation through truth and training
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Your voice matters: Opportunities to engage in health care
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Healthy environments and climate change
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Creating an environmentally sustainable and climate resilient VCH
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Transforming our hospitals to improve care closer to home
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New program reduces wait for hip and knee surgery
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Reducing wait times to zero: PUSH days at Lions Gate Hospital
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Seamless access to patient information improves patient care
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Safely stewarding donated blood at Vancouver General Hospital
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Finding solutions for health care’s environmental impact
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Our pillars
As part of our commitment to deliver an exceptional care experience for all, we continually look for ways to improve our programs and services to ensure they are culturally safe, respectful and appropriate, and advance health equity. Our pillars guide us in delivering safe, quality care and support our focus on taking an equity-led, intersectional approach to caring for our people.
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Increasing access to culturally safe care
Indigenous Cultural Safety
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Self-identification and workplace experience survey
Equity, Diversity and Inclusion
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Building an anti-racist organization
Anti-Racism
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Integrating sustainability in health care
Planetary Health
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Support us
Make a lasting impact by contributing to the vital work of VCH through a donation to a hospital foundation. Donations help pay for specialized equipment, support medical research and improve patient care. Every donation makes a difference in the lives of our patients, their families and in our communities.
Learn more about how hospital foundations are transforming health care.