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Mental health and substance use - North Shore

Looking for mental health and substance use support in the North Shore?  Vancouver Coastal Health has a number of programs and services to support children, youth, adults, and older adults. Our team is dedicated to supporting you and your loved ones through their journey with mental health. 

North Shore Mental health and Substance Use services provide a range of health care and support to children, youth, adults and older adults struggling with acute, chronic or recurring challenges. Services may be provided at the HOpe CentreLions gate Hospital, in the community or in your own home.

New services

The newly renovated Psychiatric Emergency Assessment and Treatment (PEAT) space within the Lions Gate Hospital Emergency Department (ED) will provide clients of all ages with a safe and therapeutic space to support Mental Health and Substance Use (MHSU) concerns.

PEAT features four purpose built rooms and four waiting spaces for a total capacity of eight patients. This area will be supported by three nurses working 24/7, 365 days/year; Two nurses will have a MHSU speciality while one nurse will have an ED speciality. This innovative staffing model promotes excellence in patient care as team members are equipped to work with both MHSU and medical concerns in this space. PEAT is currently recruiting nurses. Please visit VCH Careers for additional information. For information on this space, please email

The new Community Outreach Team (COT) is a partnership between the Mental Health and Substance Use, and Primary Care programs. The purpose of COT is to support individuals who are homeless or marginally housed and require healthcare services primarily on an outreach basis. This new interdisciplinary team will support individuals from the North Shore. The team is currently in development. For more information, please email


The new Primary Care Network, Mental Health Support Team (MHST) provides support to individuals who require short-term (up to 8 sessions) interventions including but not limited to mental health and substance use counselling and support with any of the social determinants of health. Our team of social workers work closely with individuals and their family practitioners to complete comprehensive assessments and ensure seamless healthcare service delivery. The team works in conjunction with the North Shore Division of Family Practice and referrals are made to the team through your family practitioner.‎


New to the Coastal Community of Care (North Shore, Sea to Sky Region, Sunshine Coast, and Central Coast) is the Early Psychosis Intervention (EPI) Team. EPI supports individuals aged 13 – 30 who are experiencing psychosis for the first time. The comprehensive team of nursing, social workers, occupational therapists, psychiatrists, counsellors, and peer support workers will promote well rounded services for clients.  The team is currently in development. For more information, please email


Children and youth

Adult and older adult

Adult services are for adults age 19 and over who are experiencing emotional, psychological or psychiatric concerns; living with severe and persistent mental health issues; or struggling with substance use and addiction. 

Older adult services are for older adults including mental health outreach, assessment and consultation, treatment, case management, and education

Our tertiary programs provide assessment, treatment, and rehabilitation services for individuals with serious and persistent mental illness who have not been successfully treated by community and hospital programs. These services are offered in specialized settings and offer a longer length of stay than hospitals.

Visit our tertiary mental health services page.


Family support in the North Shore

Families are an integral part of the recovery process for individuals who are dealing with mental health issues. There is education, therapy, and resources available for family members on the North Shore.  These are available within the HOpe Centre as well as in the larger community. 

Here are a few suggestions for where to find further support and resources in your community. This list is not an endorsement of organizations nor is it a complete list of all VCH community partners.

I need emotional support for myself – where can I go?

Family Support and Education Group at the HOpe Centre

For families on the North Shore who need support and education. This is a drop-in group that is led by both a nurse and a family therapist.   Groups are every second Thursday evening, 5:30 - 7 p.m.  You can contact Family Therapist Saman Khan at (604) 984-5000 extension 5150 for any updates, or , or email Group takes place at the HOpe Centre, Telfur Burke. 

HOpe 4 Families Support Group

This is a support and information meeting for families with a loved one on the unit, and meets every second Thursday from 4 p.m. – 5 p.m. at the HOpe Centre.  This is an opportunity to talk with a member of the Family Advisory Committee. Meet at the reception desk on the main floor of the Hope Centre.  Ask your loved one’s assigned social worker more about this.  Call (604) 984-5000 extension 5150 for further information. Or email

Family Services of the North Shore

An accredited not-for-profit, community-based agency that offers affordable and sometimes subsidized education, support and counselling services. Call (604) 988-5281 or visit the Family Services North Shore website

Mood Disorders Association of BC

Located at 1450 – 605 Robson Street, Vancouver. Call (604) 873-0103 - Option 1 for Psychiatric Clinic and Option 2 for the Counselling Office or visit the Mood Disorders Assocation of BC website


The Canadian Mental Health Association provides mental health promotion and mental illness recovery-focused programs and services for people of all ages and their families. Located at Suite 300 – 1835 Lonsdale Ave, North Vancouver. Call (604) 987-6959 or visit the CMHA website

Pathways Serious Mental Illness Society

Provides advocacy, support and education for families of a loved one with a serious mental illness. The Society offers a monthly support group and a 12 week “Family to Family” education group. Located at 205-1865 Marine Drive, West Vancouver. Call (604) 926-0856 or visit the Pathways Serious Mental Illness Society website

Where can I find supportive reading materials related to my journey?

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