Emergency

Discipline-specific requirements

In this section you will find discipline-specific requirements for administration students, Allied Health students, Health Unit Coordinator students, Medical Imaging students, Medical Undergraduate students, Nurse Practitioner students and Nursing students. If none of the above disciplines apply to your practicum, please connect with your placing coordinator for assistance.

Administration students

Different areas have different expectations when it comes to training for clinical information systems. Upon the placement confirmation and two weeks before the start date, students (except for Medical Office Assistant students placed in Ambulatory Care – see below) are to reach out to their preceptor to introduce themselves, confirm the schedule, and confirm which clinical systems they need access to.

Important: Effective January 2022, Administration Students will no longer have access to PCIS. The below PCIS training can be taken for educational purposes only.

Health Unit Coordinator/Nursing Unit Clerk

  • Lions Gate Hospital and Squamish General Hospital

    CST Cerner

    Lions Gate Hospital (including Evergreen Residential Care) and Squamish Hospital (including Hilltop Residential Care) require all students to have training in order to access CST Cerner to document care. 

    Please refer to the CST Cerner Training Instructions page for the registration process and how to enroll.

  • Vancouver General Hospital, UBC Hospital, Richmond Hospital, GP Strong, George Person Centre

    CST Cerner

    VGH requires all students to have training in order to access CST Cerner to document care. 

    Please refer to the CST Cerner Training Instructions page for the registration process and how to enroll.

    Patient Care Information System (PCIS) 

    Important: Effective January 2022, Administration Students will no longer have access to PCIS. The below PCIS training can be taken for educational purposes only.

Medical Office Assistant

Radiology

Allied Health

Allied Health includes Clinical Counselling, Dietetics, Occupational Therapy, Physiotherapy, Psychology, Rehabilitation Assistant, Recreation Therapy, Social Work, Speech Language Pathology.

  • Clinical systems used

    The following clinical systems are used across the health authority. Please check the sections below to see which systems apply to your practicum’s location.

    • CST Cerner - shared clinical information system used to access patient information and support defined clinical workflows through automation of information delivery and health-care task requests.
    • PARIS - client-centred health record used in Acute, Community and Long-Term Care homes.
    • Patient Care Information System (PCIS) - primary health information system supporting staff, when caring for patients, with electronic information
    • Profile EMR - electronic medical record system, especially for complex patients/clients with many interdisciplinary caregivers.
    • CareConnect - secure, view-only Electronic Health Record (EHR) that offers authorized care providers 24/7 access to an integrated, provincial view of clinical information. Important: CareConnect access is not provisioned for Allied student placements.

  • Vancouver General Hospital, UBC Hospital, Richmond Hospital, GF Strong, George Pearson Centre, Lions Gate Hospital and Squamish General Hospital

    • CST Cerner

      VGH, UBCH and Richmond Hospital requires all students to have training in order to access CST Cerner to document care. Please refer to the CST Cerner Training Instructions page for the registration process and how to enroll.

      PARIS (Social Work Only – Sites: VGH, RH, UBC, G.F. Strong)

      The PARIS training is offered on the Learning Hub. The online training is self-paced and takes approximately 2.5 hours to complete. It can be accessed on any computer with internet access.

      Review the PARIS training instructions for students.

      Profile EMR (Social Work Only – Sites: VGH, RH, UBC, G.F. Strong)

      Profile EMR training for students is offered as a self-paced online course on the Learning Hub. Upon completion of the course, you will also be redirected to the account request form.

      Please review the step-by-step Profile EMR training instructions.

  • Community: Coast Garibaldi, North Shore, Richmond, Vancouver

    PARIS / EMR

    The PARIS training is offered on the Learning Hub. The online training is self-paced and takes approximately 2.5 hours to complete. It can be accessed on any computer with internet access.

    Review the PARIS training instructions for students.

    Profile EMR

    Profile EMR training for students is offered as a self-paced online course on the Learning Hub. Upon completion of the course, you will also be redirected to the account request form.

    Please review the step-by-step Profile EMR training instructions.

Health Unit Coordinator students

Different areas have different expectations when it comes to training for clinical information systems. Please double check with your preceptor four weeks before starting to confirm what is needed.

Important: Effective January 2022, Health Unit Coordinator students will no longer have access to PCIS. The below training can be taken for educational purposes only.

Medical imaging students

Access to clinical systems

  • Lions Gate Hospital, Sechelt Hospital, and Squamish Hospital

    LGH (including Evergreen Residential Care) and SGH (including Hilltop Residential Care) require all students to have training in order to access CST Cerner to document care. Please refer to the CST Cerner Training Instructions page for the registration process and how to enroll.

  • Vancouver General Hospital, University of British Columbia Hospital, Richmond Hospital, G.F. Strong, George Pearson Centre

    CST Cerner

    VGH requires all students to have training in order to access CST Cerner to document care. Please refer to the CST Cerner Training Instructions page for the registration process and how to enroll.

  • Additional training: Nuclear Medicine Students

    Nuclear Medicine Radioisotope Spill Clean-up and Personnel Decontamination course

    • This course defines the process to follow in the event of a radioactive spill and/or personnel contamination. The process consists of: incident command, radioactive spill clean-up, personal decontamination, documentation and reporting. The content of this course adheres to provincial and federal regulations for radiation safety.
    • Completion time: 1 hour

    Radiation Safety: Radiation Safety for Nuclear Medicine Technologists course

    • Radiation Safety for Nuclear Medicine Technologists provides a review of radiation protection methods and theory including: biological effects of radiation exposure, occupational dose limits, instruments used for measuring radiation, room classifications, contamination control, and spill response procedures.
    • Completion time: 1 hour

    Radiation Safety: Quiz - Nuclear Medicine Radiation Safety Manual

    • Nuclear Medicine Technologists and Student Technologists in the Lower Mainland Nuclear Medicine Departments are required to review the Nuclear Medicine Radiation Safety Manual prior to performing unsupervised work and every 3 years thereafter. Completion of the online quiz is intended to assess familiarity with the contents of the manual as well as document manual review as part of your training history.
    • Completion time: 30 minutes

Medical undergraduate students

UBC Program Coordinators are the main contact for students/residents. 

Access to clinical systems

​Confirmed rotations are entered into the HSPnet placement database by UBC. Reports are generated from the database and used to request UserIDs and passwords for computer access. The network account information will be sent to your UBC student email the month before your rotation at a Vancouver Coastal Health site. If you do not receive your network account login information, please email UBC Clinical Placement Support.

  • Lions Gate Hospital and Squamish General Hospital

    CST Cerner

    LGH and SGH went live with the Clinical Information Systems April 28, 2018. Download the CST training and access sustainment plans for medical students and residents.  

    CareConnect

    CareConnect access is automatically provisioned for 3rd and 4th year students, and the welcome package with login details is emailed to the student upon setup. 

    For any issues related to the access provisioning, please contact your school placing coordinator. The school is to ensure the student is correctly assigned in HSPnet and their school email address is added to the system as well.

  • Vancouver General Hospital, University of British Columbia Hospital, Richmond Hospital, G.F. Strong, George Pearson Centre

    Patient Care Information System (PCIS) Training

    Time to complete the e-learning is approx. 30 – 90 minutes depending on the number of courses required for profession and setting. 

    Additional courses are required at the following sites:

    Vancouver General Hospital

    Richmond Hospital

    Sechelt Hospital

    CareConnect

    CareConnect access is automatically provisioned for 3rd and 4th year students, and the welcome package with login details is emailed to the student upon setup. 

    For any issues related to the access provisioning, please contact your school placing coordinator. The school is to ensure the student is correctly assigned in HSPnet and their school email address is added to the system as well.

  • Community: Vancouver, North Shore, Richmond, Coast Garibaldi, Sunshine Coast, Whistler

    Our VCH Community sites might require training and access to PARIS, EMR, and/or Pixalere. Check with your VCH site preceptor in advance of your start date to ask if these are required for your placement.

    EMR 

    The student’s preceptor can connect them to the site manager or the EMR delegate to organize training and access.

    EMR training and access process for medical residents is the same as for VCH employees.

    Pixalere

    The student’s preceptor can connect them to the site manager to organize training and access.

    Pixalere training and access process for medical residents is the same as for VCH employees.

    PARIS

    The student’s preceptor can connect them to the site manager or the PARIS team delegate to organize training and access.

    PARIS training and access process for medical residents is the same as for VCH employees.

    CareConnect

    CareConnect access is automatically provisioned for 3rd and 4th year students, and the welcome package with login details is emailed to the student upon setup. 

    For any issues related to the access provisioning, please contact your school placing coordinator. The school is to ensure the student is correctly assigned in HSPnet and their school email address is added to the system as well.

  • Network access

    VCH network access is provisioned automatically prior to the start of the placement after the confirmed rotation is entered into the HSPnet placement database by UBC. The login is sent to the resident’s school email by the IT Services.

    If a medical resident is attending a VCH placement that is taking place with less than 48 hours notice and the resident has not received their network login information, the first step is to contact the UBC Program Coordinator urgently to submit and complete this placement in our HSPnet database.  The medical resident will be provisioned VCH network access within 24 hours after the HSPnet placement entry is completed and the network login will be sent to the resident’s school email. Note: the network provisioning only occurs on business days.

    In the interim, while the resident is awaiting their network access, the resident is to document their patient information under the MD they are working under, until their network access is completed.  Medical residents are not to ask site managers or any VCH staff to complete access forms like what is done for our VCH employees, which will result in the medical resident having two separate network accounts, creating significant complications with future accesses to our network and clinical systems.

    For any issues with logging in to your account and for existing account password reset, please contact the VCH Service Desk.

  • Transcription services

    Vancouver General Hospital, Richmond Hospital and UBCH

    You will need to complete the PCIS VA/RH Basics – Online training to obtain a PCIS account for VCH hospitals (UBCH, Richmond Hospital and Vancouver General Hospital).

    Please call Transcription Services once you have completed the training and received the confirmation e-mail that your have successfully completed it.  It takes about 1-2 business days to receive the confirmation email and another 1-2 business days for Transcription Services to create your unique dictation ID. 

    Call (604) 806-9696 or email transcriptionalerts2@vch.ca to receive your dictation ID. 

    Sechelt Hospital

    Please call (604) 885-2224 extension 4211.

    Lions Gate Hospital and Squamish General Hospital

    Once provisioned and trained in Cerner, someone will provide you with a quick overview and training on using front end speech  recognition (FESR).

  • Photo ID

    Medical Undergraduates are expected to wear their UBC Photo ID.

    To obtain additional access on an existing VCH card your Program Coordinator must submit a request using the online eform (This link is only accessible on a Health Authority network). Your UBC Program Coordinator will approve the application form.

Nurse Practitioner students

  • Lions Gate Hospital, Sechelt Hospital, and Squamish Hospital

    LGH (including Evergreen Residential Care) and SGH (including Hilltop Residential Care) require all students to have training in order to access CST Cerner to document care. Please refer to the CST Cerner Training Instructions page for the registration process and how to enroll.

  • Vancouver General Hospital, University of British Columbia Hospital, Richmond Hospital, G.F. Strong, George Pearson Centre

    CST Cerner

    VGH requires all students to have training in order to access CST Cerner to document care. Please refer to the CST Cerner Training Instructions page for the registration process and how to enroll.

    Patient Care Information System (PCIS) Training

    Time to complete the e-learning is approx. 30 – 90 minutes depending on the number of courses required for profession and setting.

    Additional courses are required at the following sites:
    Vancouver General Hospital (VGH)

    Richmond Hospital (RH)

    CareConnect

    Students must submit their CareConnect access requests no later than 3 weeks before the placement start date to allow for sufficient time to create the account.

    • If the student is a health authority employee: Using your existing health authority network access, access the intranet CareConnect page and submit the enrollment form.
    • If the student is not a health authority employee: Non-employee NP access requests will be reviewed on a case-by-case basis. To request an account, please contact the CareConnect team and provide details of your placement such as discipline, location, assigned preceptor’s name, and start and end dates.

  • Community: Coast Garibaldi, North Shore, Richmond, Vancouver

    PARIS / EMR

    The PARIS training is offered on the Learning Hub. The online training is self-paced and takes approximately 2.5 hours to complete. It can be accessed on any computer with internet access.

    Review the PARIS training instructions for students.

    Profile EMR

    Profile EMR training for students is offered as a self-paced online course on the Learning Hub. Upon completion of the course, you will also be redirected to the account request form.

    Please review the step-by-step Profile EMR training instructions.

    CareConnect

    Students must submit their CareConnect access requests no later than 3 weeks before the placement start date to allow for sufficient time to create the account.

    • If the student is a health authority employee: Using your existing health authority network access, access the intranet CareConnect page and submit the enrollment form.
    • If the student is not a health authority employee: Non-employee NP access requests will be reviewed on a case-by-case basis. To request an account, please contact the CareConnect team and provide details of your placement such as discipline, location, assigned preceptor’s name, and start and end dates.

Nursing students

  • Clinical systems used

    The following clinical systems are used across the health authority. Please check the sections below to see which systems apply to your practicum's location.

    • CST Cerner: Shared clinical information system used to access patient information and support defined clinical workflows through automation of information delivery and health-care task requests.
    • Omnicell: Automated dispensing cabinet
    • PARIS: Client-centred health record used in Acute, Community and Long-Term Care homes
    • Patient Care Information System (PCIS): Primary health information system supporting staff, when caring for patients, with electronic information
    • Pixalere: Wound management system
    • Profile EMR: Electronic medical record system, especially for complex patients/clients with many interdisciplinary caregivers
    • CareConnect: Secure, view-only Electronic Health Record (EHR) that offers authorized care providers 24/7 access to an integrated, provincial view of clinical information. Important: CareConnect access is not provisioned for Nursing student placements, except for Nurse Practitioners.

  • Lions Gate Hospital, Sechelt Hospital, and Squamish General Hospital

    CST Cerner

    LGH (including Evergreen Residential Care) and SGH (including Hilltop Residential Care) require all students to have training in order to access CST Cerner to document care. 

    Please refer to CST Cerner training requirements and enrollment process for the registration process and how to enroll.

    Omnicell

    LGH and Sechelt Hospital: Students and instructors may be required to access Omnicell to dispense medications and registration for access is required 2 weeks before the placement starts. 

    Glucometer

    Nursing students on a practicum placement within Vancouver Coastal Health use a generic student ID for the Nova StatStrip glucose meter.  Please check with your school for the current ID to use.  Training will be given by your preceptor or on-site group instructor. 

    In some cases, when the student is working a longer time on the unit and a unique ID and password is needed, they should obtain a unique ID from their respective schools. The id can be requested on LearningHub. 

    • For Employee ID, please enter their student number
    • For Position, please enter "Student"

  • qathet General Hospital (formerly Powell River General Hospital

    Meditech

    All Nursing students require Meditech access. Access setup:

    1. A modify account form must be submitted to IMITs on the network computer and request LIVE, TEST and OE.
    2. Must then email Tanico Tan (tanico.tan@phsa.ca) and provide same information: name, ID, ticket number, LIVE, TEST and OE and access similar to listed above.

    Omnicell

    Students and instructors may be required to access Omnicell to dispense medications and registration for access is required 2 weeks before the placement starts.

    Glucometer

    Nursing students on a practicum placement within Vancouver Coastal Health use a generic student ID for the Nova StatStrip glucose meter.  Please check with your school for the current ID to use.  Training will be given by your preceptor or on-site group instructor. 

    In some cases, when the student is working a longer time on the unit and a unique ID and password is needed, they should obtain a unique ID from their respective schools.  The id can be requested by filling in this form.

    • For Employee ID, please enter their student number
    • For Position, please enter "Student"

  • Vancouver General Hospital, University of British Columbia Hospital, Richmond Hospital, GF Strong, George Pearson Centre

    CST Cerner

    VGH requires all students to have training in order to access CST Cerner to document care. 

    Please refer to the CST Cerner Training Instructions page for the registration process and how to enroll.

    Glucometer

    Nursing students on a practicum placement within Vancouver Coastal Health use a generic student ID for the Nova StatStrip glucose meter.  Please check with your school for the current ID to use.  Training will be given by your preceptor or on-site group instructor. 

    In some cases, when the student is working a longer time on the unit and a unique ID and password is needed, they should obtain a unique ID from their respective schools.  The id can be requested by filling in this form.

    • For Employee ID, please enter their student number
    • For Position, please enter "Student"

  • Community: Coast Garibaldi, North Shore, Richmond, Vancouver

    PARIS / EMR

    The PARIS training is offered on the Learning Hub. The online training is self-paced and takes approximately 2.5 hours to complete. It can be accessed on any computer with internet access.

    Review the PARIS training instructions for students.

    Profile EMR

    Profile EMR training for students is offered as a self-paced online course on the Learning Hub. Upon completion of the course, you will also be redirected to the account request form.

    Please review the step-by-step Profile EMR training instructions.

    Glucometer

    Nursing students on a practicum placement within Vancouver Coastal Health use a generic student ID for the Nova StatStrip glucose meter.  Please check with your school for the current ID to use.  Training will be given by your preceptor or on-site group instructor. 

    In some cases, when the student is working a longer time on the unit and a unique ID and password is needed, they should obtain a unique ID from their respective schools.  The id can be requested by filling in this form.

    • For Employee ID, please enter their student number
    • For Position, please enter "Student"

    Pixalere

    For designated sites in VCH Community, Pixalere is used by nurses to electronically document wound, incision, tube/drain and ostomy care.

    Nursing students placed at a site that is using Pixalere are to complete the self-paced online training for Pixalere. The online training can be accessed via the Learning Hub on any computer with internet access and must be completed no earlier than 30 days and no later than 3 business days prior to the placement start date.

    Review the Pixalere training instructions for students.

  • VCH Community, Primary, and Long Term Care Sites Open vch community, primary, and long term care sites

    Pixalere

    For designated sites in VCH Community, Primary, and Long Term Care, Pixalere is used by nurses to electronically document wound, incision, tube/drain and ostomy care.

    Nursing students placed at a site that is using Pixalere are to complete the self-paced online training for Pixalere. The online training can be accessed via the Learning Hub on any computer with internet access and must be completed no earlier than 30 days and no later than 3 business days prior to the placement start date.

    Review the Pixalere training instructions for students.

    Glucometer

    Nursing students on a practicum placement within Vancouver Coastal Health use a generic student ID for the Nova StatStrip glucose meter.  Please check with your school for the current ID to use.  Training will be given by your preceptor or on-site group instructor. 

    In some cases, when the student is working a longer time on the unit and a unique ID and password is needed, they should obtain a unique ID from their respective schools.  The id can be requested by filling in this form.

    • For Employee ID, please enter their student number
    • For Position, please enter "Student"