Emergency

Community Care Facilities Licensing

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Community care facility licensing protects and promotes the health, safety and well-being of vulnerable children and adults in licensed care facilities. We do this through education, collaboration and regulation.

Licensing officers do the following:

  • Issue licences to community care facilities.
  • Monitor and inspect facilities on a routine basis.
  • Respond to complaints.
  • Investigate allegations of unsafe, inappropriate or abusive care (i.e. physical, sexual, emotional, or financial abuse).
  • Investigate unlicensed facility complaints.
  • Work with other agencies as required (e.g. police, Ministry of Child and Family Development).
  • Ensure that licensees follow up with corrective action.

What to expect

All facilities must be in compliance with the Community Care and Assisted Living Act, the Residential Care Regulations and the Child Care Licensing Regulations.

A community care facilities licence is required for all programs and facilities providing care to three or more persons who are not related to the operator by blood or marriage.

Licensing officers must be of the opinion that the designated manager has the training, experience, personality, ability and temperament necessary to operate the community care facility in a manner that will maintain the spirit, dignity and individuality of the persons in care.

An assessment of suitability includes a review of the applicant's qualifications and references, an interview, and for child care facilities a criminal record check.

Resources

Find this service near you

OR
  • Environmental health & inspections offices

    601 West Broadway

    12th floor, suite 1200, 601 West Broadway Vancouver
  • Community health centres

    Central Community Health Centre

    132 West Esplanade North Vancouver

  • qathet General Hospital

    5000 Joyce Avenue Powell River
  • Other

    Richmond Place – 8100 Granville Avenue

    8100 Granville Avenue Richmond
  • Community health centres

    Sechelt Health Unit

    PO Box 1040, 5571 Inlet Avenue Sechelt
  • Community health centres

    Squamish Community Health Centre

    1140 Hunter Place Squamish